Food and Beverage Waitress

4 days ago

Durban, South Africa Balmoral Hotel Full time

**Key Responsibilities**:

- Greet guests warmly and present menus in a professional manner.

**Skills & Qualifications**:

- Previous experience in a similar role (preferred but not always required).
- Strong customer service and communication skills.
- Ability to work under pressure in a fast-paced environment.
- Good personal grooming and professional appearance.
- Team player with a positive attitude and willingness to learn.
- Flexibility to work shifts, weekends, and public holidays.

**Key Attributes**:

- Friendly and approachable personality.
- Attention to detail.
- Strong sense of responsibility and reliability.
- Passion for hospitality and guest satisfaction.
- Take accurate food and beverage orders and relay them to the kitchen/bar promptly.
- Serve food and beverages efficiently and in accordance with service standards.
- Check back with guests to ensure satisfaction and handle any complaints professionally.
- Present bills, process payments, and ensure correct cash handling procedures.
- Maintain cleanliness of tables, chairs, and dining areas at all times.
- Ensure cutlery, crockery, and glassware are clean and properly set.
- Work closely with team members and assist colleagues when necessary.
- Follow all health, safety, and hygiene regulations.
- Uphold company image and deliver outstanding hospitality at all times.

Pay: R5 000,00 - R7 000,00 per month

Work Location: In person

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