IT Manager

2 weeks ago

Bellville, South Africa Job Crystal Full time

A dynamic, vibrant and growing cosmetics business is looking for an IT Manage to join their team in Bellville, Cape Town.

This IT Manager will manage the Service Delivery Department and report to the Service Delivery Manager, and would ideally have a strong technical background (hardware, maintenance, end-to-end support).

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:

- Assessing current software systems in place to identify areas in need of improvement based on strategy for the years ahead.
- Field Support: focus areas include, but are not limited to:

- Compliance with customer rules, processes and procedures while attending to work at customer offices.
- Compliance with Onsite Statement of Work (SoW).
- Escalations: focus areas include, but are not limited to:

- Quickly and accurately identify P1 and P2 Incidents and or account escalations, initiating an immediate response.
- Notify relevant stakeholders. Communicate updates consistently and regularly (for Major incidents, updates should be at least hourly).
- Provide root cause analysis for major incident in the form of a Major Incident Report.
- Analyze and resolve technical problems as they arise.
- Research, Development & Advancement:

- Continually research current and emerging technologies and proposing changes when required.
- Ensure that all systems are scalable and that they support business growth.
- IT Project Management:

- Project Management of IT-related projects.
- Manage software development projects, overseeing the various partners and people involved.
- Provide regular updates on developments on all systems projects.
- Change Management:

- Guide and deliver successful deployment of changes related to the business systems.
- IT Standard Operating Procedures:

- Ensure that there is documented Standard Operating Procedures and system notes for integrations and processes including current system design.
- Database & BI Architecture:

- Optimize and or implement databases and BI architecture that deliver information necessary for business decisions and day to day management.
- IT Risk Assessment & Management:

- Analyze and manage IT risk, that includes Cyber Security risks, Compliance, and general IT good governance.
- Training & Development:

- Coach and mentor IT support staff.
- Manage IT Service Providers:

- Manage and oversee the IT service providers involved with the clients’ business.
- Manage the IT requirements and partner services related to the E-Commerce platform and integrations.

**REQUIREMENTS**:
**Education**:

- Matric or NQF equivalent.
- Microsoft MCSA or MCSE.
- Certification in Microsoft 365 and Azure environments.
- Bachelor’s degree in business, IT, computer science, or related field.

**Experience**:

- A minimum of 7 years’ experience in the IT Management or IT Project Management field.
- A minimum of 7 years’ experience in in the Information Technology industry; as an IT support, field support or desktop support technician.
- Working with ITIL and COBIT5 frameworks (certification will be advantageous).
- Managing IT Risk and Change management.
- Planning and managing IT projects.
- ECOM Business systems.
- Sound knowledge of IT operations, networking, cloud services.
- Co-ordinating multiple suppliers and direct reports to deliver on a strategy.
- Managing IT infrastructure across multiple sites in a Retail environment.

Skills and Competencies:

- Lead with a customer-centric focus.
- Strong interpersonal & leadership skills.
- Excellent decision-making skills.
- Ability to analyse and resolve problems.
- Ability to work under pressure and meet deadlines.
- Work accurately, meticulous, and high attention to detail.
- Excellent organizational, planning and time management skills.
- Ability to multitask and prioritize.
- Good follow-up skills.
- Ability to work in a fast-paced and agile environment.
- Fluent verbal and written English communication skills.
- Professional and confident communicator.
- Effective listening skills.
- Dynamic and high energy levels.
- Be patient, tactful, diplomatic, and approachable.
- Enjoy working in a team, but also can work independently.
- Well versed in information and digital technology, IT governance and systems administration.

**Salary**: R40 000,00 - R45 000,00 per month

Ability to Commute:

- Bellville, Western Cape (required)

Ability to Relocate:

- Bellville, Western Cape: Relocate before starting work (required)

  • Incident Manager

    2 weeks ago

    Bellville, South Africa Progressive IT Resourcing Full time

    Under general direction, assesses complex situations that involve greatest risk. Provides guidance, manage and coordinate the resolution of Major IT incidents to minimise impact and downtime to the Business. **Cape Town based** **ROLE RESPONSIBILITIES** - Facilitate the recovery of all P1/P2 incidents with appropriate reporting and notifications to key...

  • Incident Manager

    3 days ago

    Bellville, South Africa Progressive IT Resourcing Full time

    **What will you do?** Under general direction, assesses complex situations that involve greatest risk. Provides guidance, manage and coordinate the resolution of Major IT incidents to minimize impact and downtime to the Business. **What will make you successful in this role?** - Facilitate the recovery of all P1/P2 incidents with appropriate reporting and...

  • Financial Management Specialist

    2 weeks ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Job Overview:Datafin IT Recruitment is seeking a highly analytical and detail-oriented Financial Compliance Manager to join our team. As a specialist in end-to-end IT management, you will be responsible for overseeing the financial team and assisting the Financial Director with various tasks.Key Responsibilities:Manage the financial team and provide guidance...

  • Incident Manager

    1 week ago

    Bellville, South Africa Progressive IT Resourcing Full time

    **Who are we?** Company Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

  • IT Financial Manager Position

    2 weeks ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Job Summary:Datafin IT Recruitment seeks a seasoned Financial Compliance Manager to oversee financial operations and ensure compliance with regulatory requirements. This role requires a strong analytical mind and excellent communication skills.Key Responsibilities:Manage the financial team and provide guidance on financial mattersDevelop and implement...

  • Compliance and Risk Management Professional

    1 week ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Job Title: IT Financial Manager Bellville PositionAbout the Company:Datafin IT Recruitment is a leading provider of recruitment services in South Africa, and we are currently seeking an IT Financial Manager to join our team in Bellville.Key Responsibilities:Manage the financial team and assist the Financial Director with day-to-day operations.Prepare and...

  • Financial Compliance Manager Bellville

    4 weeks ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Duties & ResponsibilitiesA fast-paced Specialist in End-to-end IT Management and Consultative IT Services seeks a highly analytical Financial and Compliance Manager with strong experience implementing new systems. Applicants must be CA(SA) qualified or have a similar tertiary qualification with 3 years in a Finance & Reporting role and 2 years in a...

  • Identity & Access Management Specialist

    4 weeks ago

    Bellville, South Africa Progressive IT Resourcing Full time

    **What will make you successful in this role?** Application platform, maintenance, implementation, and configuration of the following (or similar): - IBM Security software (ISIM/ISAM/Webseal) - HTTP and Security - Novel Security experience - Apache Tomcat - RedHat JBoss EAP (or Wildfly) - Understand the concept of integration of web-based services and...

  • IT Financial Manager Bellville Position

    1 week ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Job Title: Senior Compliance OfficerAbout the Role:We are seeking a highly analytical Financial and Compliance Manager to join our team at Datafin IT Recruitment.Key Responsibilities:Manage the financial team and assist the Financial Director with day-to-day operations.Prepare and submit monthly accounts and reports for senior management and...

  • Compliance and Financial Operations Manager

    7 days ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Job RequirementsCompliance and Risk ManagementThe Compliance and Financial Operations Manager will be responsible for ensuring that the company complies with all relevant laws and regulations. This includes:Managing the company's compliance programIdentifying and mitigating financial risksEnsuring compliance with financial regulations and lawsDeveloping and...

  • Dynamics 365 Development/delivery Manager

    1 week ago

    Bellville, South Africa Progressive IT Resourcing Full time

    Our client is seeking a skilled D365 Delivery Manager. The D365 Delivery Manager must have a comprehensive understanding of the Microsoft Dynamics 365 platform and can manage people. Projects are delivered through predefined delivery teams and for each project the correctly skilled development resources need to be allocated to project teams. Projects need...

  • SQL Operational Database Administration Manager

    2 weeks ago

    Bellville, South Africa Progressive IT Resourcing Full time

    The SQL Operational Database Administration Manager must be **People Orientated** - Prioritization of operational work delegated to the team - Managing workload in the team - assign tasks - Reviews and evaluates Teamwork and prepares performance agreements - Train and mentor junior team members on process and technology. - Cross skilling - enable everyone...

  • End User

    1 week ago

    Bellville, South Africa Progressive IT Resourcing Full time

    This role will be responsible to manage the team and multiple outsource vendors to deliver a service centric end user capability. The role will also be responsible: - for the computing and output services to the our Clients clients. - to drive continual service improvement programs, maintaining, and improving ongoing quality and Innovative services. This...

  • Financial Manager and Regulatory Compliance Specialist

    7 days ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Job OverviewCompany OverviewDatafin IT Recruitment is a leading provider of specialized recruitment services in the field of Information Technology. We strive to provide exceptional candidates that meet our clients' needs.Job DescriptionWe are currently seeking a highly skilled Financial Manager and Regulatory Compliance Specialist to join our team. The...

  • End-to-End Financial Management Expert

    7 days ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Key ResponsibilitiesFinancial ManagementThe End-to-End Financial Management Expert will be responsible for managing all aspects of the company's finances, including:Managing the financial team and providing guidance on financial mattersPreparing and presenting financial reports to stakeholdersEnsuring compliance with financial regulations and lawsDeveloping...

  • Snr Delivery Lead

    3 days ago

    Bellville, South Africa Progressive IT Resourcing Full time

    **Role Description** You will lead our Liability Data Warehouse team that provides information to our Actuarial Reporting and Product teams. In this role, you will be responsible for the delivery of software features within our legacy Liability (LDW) Data Warehouse as well as our modern Product Data Hub (PDH). You will form part of the Actuarial Hub (AH)...

  • Senior Project Manager

    6 days ago

    Bellville, South Africa Progressive IT Resourcing Full time

    **Output/Core Tasks** - Ensures that the project charter / project management plan is adequately defined and aligned to the business case (where applicable) and understood and where appropriate assists in the development of the Benefits Realization Plan (to execution of BRP). Ensure alignment between approved Business Case and project delivery - Manages and...

  • Project Manager at QES

    7 days ago

    Bellville, Western Cape, South Africa QE Services IT Recruitment Full time

    My client is looking for a Project Manager to join them on an independent contract basis.Location: Cape Town / Hybrid / InsuranceJoin the team as a Project Manager, where you'll oversee and drive the set-up and implementation of an educational initiative in the short-term insurance industry. This will focus on the design and delivery of insurance-related...

  • Financial and Compliance Manager CA(SA) Market related

    3 weeks ago

    Bellville, Western Cape, South Africa Datafin IT Recruitment Full time

    Duties & ResponsibilitiesA fast-paced Specialist in End-to-end IT Management and Consultative IT Services seeks a highly analytical Financial and Compliance Manager with strong experience implementing new systems. Applicants must be CA(SA) qualified or have a similar tertiary qualification with 3 years in a Finance & Reporting role and 2 years in a...

  • Project Management Professional

    4 days ago

    Bellville, Western Cape, South Africa QE Services IT Recruitment Full time

    Role OverviewWe are seeking an experienced Scrum Master to join our team at QE Services IT Recruitment on a fixed-term contract. In this role, you will be responsible for facilitating Agile ceremonies, guiding teams in Agile methodologies, and monitoring sprint progress.Your expertise in Agile principles and practices will enable you to break down complex...