Prasa Technical Support

15 hours ago


Durban, South Africa Kubapay Full time

Description

Perform troubleshooting through analysing and diagnostic techniques
Provide customer support on all queries
Pass on any feedback or suggestions to the internal team and adhere to the defined internal procedures
Strong skills and knowledge with regards to technical fault finding and IT skills will be advantageous
Project implementation
Hardware setup and maintenance
Work with programmers, engineers, and management teams to identify process improvement opportunities, propose system modifications.
**Requirements**:
Strong technical & IT skills to help collect, measure, organize and analyze data
Technical proficiency regarding Microsoft and Google G-suite packages.
Experience in handling electronic repairs and using electronic test equipment
Certifications in A+, N+, N6 or National Diploma
Problem-solving skills
Accuracy and attention to detail
3+ years Proven experience as IT or Technical support or relevant position
Team-working skills
Excellent verbal and Written communication skills essential
Experience working within the ITIL framework for Incident, Problem and change management
Drivers license and own transport
Fare collection and bus industry experience will be advantageous

**Benefits**:
Paid Time Off
Training & Development
Provident Fund



  • Durban, South Africa Kuba Pay Ltd Full time

    Perform troubleshooting through analysing and diagnostic techniques - Provide customer support on all queries - Pass on any feedback or suggestions to the internal team and adhere to the defined internal procedures - Strong skills and knowledge with regards to technical fault finding and IT skills will be advantageous - Project implementation - Hardware...

  • Technical Support

    2 days ago


    Durban, South Africa Goldman Tech Resourcing Full time

    **Job Information** - Location- Durban- Salary- dependent- Job Type- Permanent- Education- Degree/diploma- Experience- 2+ years- Reference- TechSupp2021- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for a Technical Support based in Durban! - Excellent spoken and written English language skills - Typing speed (>45wpm) -...


  • Durban, South Africa Motivity (PTY) Ltd Full time

    Job description **1. **OVERVIEW OF THE ROLE** **Function**: - Enterprise Specialist support Group products that are sold to Corporate, Business and Government. This includes but not limited to APN/VSAT/CUG/LTE/3G/SHARED DATA& VOICE. - Hands-on experience in Customer Experience and customer handling with excellent English speaking and writing - Support...


  • Durban, South Africa Pro Talent Full time

    **Admin & Reception ~ Engineering & Technical** **KZN***: - _ _Bureau Support [ensures machinery runs optimally and potential problems are proactively addressed]_ - _ - _ Customer support [maintain high levels of customer care through telephone etiquette and providing accurate customer feedback]_ - _ - _ _Staff Support [ensure staff are kept informed of...


  • Durban, South Africa Magic Orange Pty Limited Full time

    **About MagicOrange** MagicOrange is a leader in the IT Financial Management Software market recognised by Gartner with customers and presence in four continents. MagicOrange is a Software as a Service provider currently in a high growth phase. Our mission is to make people and organizations more valuable. The primary objective of this position is to be...


  • Durban, South Africa Lead HR Consulting Full time

    **Responsibilities**: - Microsoft 365 Setup of Mail, SharePoint, OneDrive - Setup of client machines - Desktop/Laptop Support - Identify and troubleshoot hardware and software issues, both remotely and in person, delivering technical resolutions as they arise and identifying root causes - Maintain a service desk ticketing system, logging, monitoring and...


  • Durban, KwaZulu-Natal, South Africa LexisNexis Legal & Professional Full time

    About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customer.About the RoleIn this role, you will provide high-quality technical support to customers via phone, email,...


  • Durban, KwaZulu-Natal, South Africa LexisNexis Full time

    About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customer.About the Role In this role, you will provide high-quality technical support to customers via phone,...


  • Durban North, South Africa Autobid (PTY) Ltd Full time

    **About Us**: Autobid (PTY) Ltd and Fine Genie (PTY Ltd are leading IT companies based in Durban North. We are committed to delivering exceptional services and solutions to our customers. We are currently seeking a dedicated and skilled Technical Support Specialist to join our dynamic team. **Job Duties**: - Monitor APIs to ensure optimal uptime and...


  • Durban, South Africa STARTEK Full time

    LOOKING FOR HELPDESK GURUS - Can you troubleshoot and have excellent customer service? - Can you talk a client though navigation or apps or systems? - Are you technological savvy? - Have you worked with clients? If YES to all questions, i am looking for you. **Requirements**: - Matric - Customer Service - Helpdesk experience - IT qualification - Technical...