Specialist: Business Analysis

2 days ago

Menlyn Park, South Africa Assupol Life Ltd. Full time

**Duties & Responsibilities**:

- **Business Relationship Management (BRM)**
- Determine relative priority for Change Requests per department.
- Communicate with business leadership to evaluate joint initiatives and proposals to see how they align with established roadmaps and business priorities.
- Ensure joint initiatives are set up for success and aligned with the corporate strategy.
- Be the liaison between the business units, technology teams and support teams.
- Communicate and provide feedback to relevant stakeholders and project manager regarding risks, dependencies and assumptions.
- Contribute, generally, as a member of the project delivery team to the successful delivery of approved project outputs
- **Business Impact Assessment (BIA)**
- Determine high level requirements, business drivers and a rough sizing of projects.
- Identify business areas which will be impacted by implementation.
- Each area identified may need to address changes to its people, processes and technology.
- Identify a set of stakeholders that need to be involved in creating and validating business requirements.
- **Business Requirement Specification (BRS)**
- Compile elicit requirements using interviews (one-on-ones), document analysis, requirements workshops (JAD Sessions), surveys, site visits (sitting with users), use cases, scenarios, business analysis, task, process and workflow analysis.
- Document the Business Requirements Specifications (BRS) (which may include business processes, user stories, workflow diagrams, etc).
- Review the BRS with the client, using appropriate formats such as presentations and walk-through discussions.
- Obtain sign-off on BRS from relevant stakeholders.
- Break the work into features and sequence it onto the various product backlogs.
- Maintain project documentation on Confluence.
- Ensure all standards and quality of documentation is adhered to, and follow the process of business sign-off at each stage of the life-cycle.
- **User Acceptance Testing (UAT) Preparation**
- Prepare and plan testing.
- Conduct user acceptance testing on basis of requirements.
- Once business (super users) proceed to UAT, handle client queries and do analysis on errors (if required).
- Refer errors back to development team, and maintain logging and documentation aspects.
- Validate and verify the test results obtained by others in the team.
- Once testing is complete, obtain client sign-off on testing.
- **Innovation and Design Thinking**
- Generate ideas within a collaborative environment using a range of BA techniques.
- Drive to maximize efficiencies and mission execution (business analysis as a service is not only needed but it is an equally critical component in the orchestration and the delivery of value back to business).
- Identify needs and opportunities and communicate them to the BA centre of excellence.
- Engage and participate with technology innovators (Fintech, InsurTech, etc.) to bring proposed solutions to scale.
- Be actively involved in the industry forums by attending conferences, workshops and webinars.

**Formal Education**:

- IT related degree/diploma
- Dip.BA (FTI or relevant)

**Experience**:

- 5 years’ experience in Business Analysis
- 2 years’ experience in IT Development
- 3 years’ experience in working in a Project driven environment
- Experience in an Agile environment is essential

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