Sales Manager
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Key Responsibilities
- Manage and motivate the sales team to achieve individual and departmental sales targets.
- Service existing customers while identifying and securing new business opportunities.
- Develop new markets and grow the customer base to increase sales volumes and revenue.
- Achieve sales targets, budgeted tonnage and revenue per ton (RPT) objectives.
- Maintain regular customer call cycles and ensure consistent engagement with the customer base.
- Monitor sales performance and prepare accurate sales reports and business review analyses.
- Ensure customer satisfaction in terms of pricing, service delivery and product quality.
- Coordinate with Internal Sales to ensure quotations are prepared and submitted timeously.
- Ensure quotations meet customer specifications, including board grade, artwork and compression strength, while remaining production-friendly to maximise operational efficiency and profitability.
- Monitor stock levels and work with relevant departments to minimise excess stock.
- Ensure on-time, in-full (OTIF) delivery targets are achieved.
- Implement price increases as required and communicate pricing changes effectively to customers.
- Build and maintain strong customer relationships through regular engagement, business reviews and customer entertainment when required.
- Manage customer expectations and remain accessible to customers before and after normal
working hours
when necessary.
- Travel outside the metropolitan area and outside normal
working hours
as required by business needs.
- Manage and develop subordinates through mentoring, coaching, performance management and staff welfare activities.
- Ensure team members understand their responsibilities and perform in accordance with their
job description
s. Minimum Requirements
Qualifications:
- Grade 12 (Matric).
- A tertiary qualification in Sales, Marketing or a relevant BCom degree.
- Computer literacy.
Experience:
- At least five years' sales experience within the FMCG industry.
- Proven experience in sales team management and achieving sales targets. Key Skills and Competencies
- Strong sales, negotiation and business development skills.
- Proven leadership and team management abilities.
- Excellent customer relationship management skills.
- Strong analytical skills and the ability to interpret sales reports and business performance.
- Good planning, organisational and time management skills.
- Ability to identify market opportunities and drive revenue growth.
- Strong communication and interpersonal skills.
- Commercial awareness and a focus on profitability.
- Ability to work under pressure and meet deadlines.
- Flexibility to travel and accommodate customer requirements outside normal
working hours
.
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