Healthcare Consultant
2 months ago
Job Description: Healthcare Consultant
- Role Overview: Provide expert advice on health insurance plans and medical scheme options to clients.
- Location: Stellenbosch, Western Cape.
- Career Level: Mid-Level.
- Qualifications: Minimum NQF5; 5 years of relevant experience.
Key Responsibilities:
- Technical Consulting:
- Conduct thorough analysis of clients overall employee benefits (e.g., medical schemes, retirement funds, group risk, wellness programs).
- Quantify related costs, risks, inefficiencies, duplications, gaps, and business opportunities.
- Conduct annual benefit and cost comparisons for clients.
- Compile a value-based, integrated annual strategy for each client.
- Propose strategies to mitigate risks, improve efficiencies, and leverage business opportunities.
- Prepare and present reports and presentations that demonstrate the value delivered by the company.
- Portfolio Management:
- Ensure execution of strategies and services within the allocated time frame.
- Ensure compliance with Service Level Agreements (SLAs) and Turn Around Times (TATs).
- Monitor and communicate concerns regarding service delivery for flagged clients.
- Develop and maintain relationships with HR/Payroll teams and executive management.
- Manage elevated service delivery complaints effectively.
- Project Management:
- Oversee and manage special projects as allocated.
- Design project plans, delegate tasks, and provide progress reports to the team.
Key Skills and Competencies:
- Strong analytical skills.
- Excellent verbal and written communication skills.
- Effective planning and organizational skills.
- Problem-solving and time management abilities.
- Ability to build and maintain strong client relationships.
- Proactive and client-focused approach to work.
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