[Only 24h Left] Estates Manager

2 months ago


Cape Town City Centre, South Africa Jobted ZA C2 Full time

Financial Management & Business Development:

- Lead Generation & Market Intelligence:

- Retain 80% of the firms existing client base annually, ensuring long-term client relationships.

- Grow the client database by adding at least one new source/agent per month, generating new leads and business opportunities.

- Achieve a monthly business development target of R500,000.

- Ensure 100% accuracy in all financials and data management.

- Report any market threats or potential risks to the Directors immediately.

Contract Review & Case Management:

- Scrutinizing New Contracts & WIP Management:

- Review all new Estate matters within 24 hours of receipt and allocate them to the appropriate secretary.

- Identify any problematic cases or matters that fall outside the scope, and escalate them to the Directors within 24 hours.

- Ensure timely resolution of all issues that may impact the departments efficiency or client satisfaction.

Process & Workflow Management:

- Team Management & Supervision:

- Oversee the performance of team members, ensuring that all tasks are completed accurately and within the required timeframe.

- Ensure timely and accurate weekly progress reports are provided to Agents, business sources, and clients.

- Document Accuracy & Compliance:

- Ensure all client documents are complete and accurate following consultations.

- Adhere to established processes and systems to maintain high-quality standards.

- Ensure strict adherence to Turnaround Time (TAT) for workflows, including pre-prepping, prepping, and compliance procedures.

Requirements & Skills:

- Experience:

- A minimum of 5 years' experience as an Estates Manager or in a similar leadership role within the legal or estates sector.

- Strong understanding of estate management, including legal processes and client relationship management.

- Leadership & Communication Skills:

- Excellent organizational and leadership abilities to effectively manage the team and department operations.

- Outstanding communication and interpersonal skills, with the ability to engage clients, agents, and internal stakeholders effectively.

- Strategic Thinking & Business Development:

- A strategic mindset with a keen understanding of business processes, strategy development, and market growth opportunities.

- A strong business acumen and a drive to expand the Estates department, ensuring its success and growth.

- Technical Knowledge:

- In-depth knowledge of relevant systems and tools used in estate management and conveyancing.

- A solid understanding of market research methods to support business development and decision-making.

- Qualifications:

- A qualified Conveyancing Attorney with the necessary legal qualifications to manage estate matters.



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