TJ 19553 - SENIOR IT TECHNICIAN

Employer Description South Africas oldest and largest metal recycling company

Job Description
- Training and support of userbase on IT Systems
- Maintaining mail infrastructure (Postfix, Sendmail, Exim), including Antispam/Antivirus policy, DNSBL configuration, SMTP protocol troubleshooting, and mail routing
- Configuring and administering Fortinet firewall estates (policy configuration, VPN, security profiles, high availability)
- Configuring and maintaining Mikrotik network infrastructure, including routing and inter-site connectivity and troubleshooting
- Wireless network deployment and troubleshooting
- Providing advanced technical support for critical desktop and server issues
- Configuring IP camera/CCTV infrastructure, including network integration
- Proactive monitoring and capacity/performance management of connected devices and inter-branch connectivity
- Performing Root Cause Analysis on recurring or high-impact incidents, implementing permanent resolutions through root cause analysis
- Creating, deploying, and administering Windows Server environments (20162025), including DHCP, DNS, Active Directory configuration, Group Policy, and forest/domain administration
- Deploying and maintaining Hyper-V virtualization infrastructure, including host configuration, guest provisioning, and server migrations
- Administering Biometric Access Control systems, including integration and troubleshooting Qualifications
- Industry certifications such as CompTIA N+, A+, or Microsoft MCSE/MCITP, Mikrotik MTCNA, ITIL Foundation Skills
- Minimum 12 years experience as an IT professional, with a track record of resolving escalated issues and supporting end-users across face-to-face and remote channels
- Minimum 8 years experience configuring, implementing, and maintaining corporate LAN & WAN environments
- Advanced proficiency with Microsoft Windows (10, 11) in a distributed environment
- Advanced proficiency with Microsoft Office (2016 2024) and Office 365, including deployment and administration
- Proven experience deploying and administering Windows Server (2016 2025)
- Strong knowledge of hardware/software configuration, installation, and lifecycle management
- Advanced troubleshooting, diagnostic, and problem-solving skills, with a focus on root cause analysis on complex issues
- Exposure to PLC machinery and industrial control systems
- Mikrotik/RouterOS networking knowledge
- SecOps experience, including security monitoring and incident response
- Experience administering ManageEngine ServiceDesk Plus
- Proficiency in Hyper-V virtualization, including advanced configuration and troubleshooting
- Strong scripting and automation skills (e.g. PowerShell, Bash, or similar)
- Knowledge of Acronis backup and disaster recovery solutions
- Experience with VMware host and guest installation, configuration, and maintenance
- Experience building and implementing cloud automation workflows (Power Automate, IFTTT, Make, Zapier)
- Experience implementing and administering cloud solutions
- Experience with the Microsoft Azure cloud platform, including deployment and administration
- Experience configuring and managing cloud storage solutions
- Proven track record in SQL database administration, optimization, and performance tuning Salary/Package R55 000 R60 000 CTC Benefits
- Medical Aid
- Pension