▷ [Only 24h Left] Internal Sale Representative

1 day ago


South Africa Jobted ZA C2 Full time

Job description, not limited to:

SALES AND REVENUE GROWTH:

- Meet or exceed sales targets and quotas
- Identify and pursue new sales opportunities
- Upsell and cross-sell products or services

CUSTOMER RELATIONSHIP MANAGEMENT:

- Build and maintain strong relationships with existing customers
- Provide excellent customer service and support
- Resolve customer complaints and issues

PROSPECTING AND LEAD GENERATION:

- Research and identify potential customers (and potentially visit)
- Generate leads through cold calling, emailing, or networking
- Qualify leads and convert them into sales opportunities

PRODUCT KNOWLEDGE:

- Develop and maintain in-depth knowledge (sufficient technical and application knowledge) of products or services
- Stay up-to-date on industry trends, competitor activity, and market developments (market research)

COMMUNICATION AND NEGOTIATION:

- Communicate effectively with customers, colleagues, and management
- Assist with phone calls from different regions when branches are busy
- NB: Where a query extends beyond your expertise, gain as much information as possible about the clients situation and escalate to a senior sales engineer.
- Negotiate prices, terms, and conditions to close sales
- Assist walk-in customers with product queries and purchases

SALES ADMINISTRATION:

- Maintain accurate records
- Process sales orders and handle administrative tasks

COLLABORATION AND TEAMWORK:

- Work with all sales teams, marketing, and other departments to achieve sales goals
- Share knowledge, best practices, and sales strategies with colleagues

CONTINUOUS IMPROVEMENT:

- Identify areas for process improvement and implement changes
- Stay up-to-date with industry trends, best practices, and sales techniques

QUOTATION AND ORDER MANAGEMENT:

- Prepare and send quotations to customers
- All quotes to be completed by or before 9am the following morning
- Regularly follow-up on quotations sent out and document feedback
- Manage orders, including processing, tracking, and fulfilment (keeping the customer up to date of progress)

Min Requirements:

- Matric Certificate or equivalent
- Must Have a technical qualification
- Sales Related Background, min 2 years experience
- Excel & MS Word
- Bilingual

Additional:

- Good Interpersonal and communicational skills
- Technical Experience will receive experience
- Trustworthy, diligent and work with minimal supervision
- Work well under pressure
- Familiar with basic principles of mathematics and science
- Attention to detail
- High levels of work ethics



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