Campus Operational Manager

1 month ago

Durban, South Africa Jobted ZA C2 Full time

Department: Academic Department
Reporting to: Chief Operating Officer / Executive Team
Collaboration: Strong collaboration to Academic Dean

Job Summary:
1. The Operational Manager position will include functions in the following areas such as:
• Infrastructure maintenance
• Health and Safety
• Human Resources
• Academic Delivery
• Campus Administration
• Campus Quality Assurance

2. Manages day to day business of the campus operations while balancing the responsibilities of various business departments.

3. From an Academic point the manager supervises lecturers and education staff and keep track of student performance. They ensure that campus facilities remain safe for students and faculty and plan regular maintenance of campus grounds and equipment.

4. Academic Managers must be excellent multi-taskers, as their duties include disciplining and counselling students, handling discipline problems, lecturers, establishing and overseeing class schedules, and managing campus activities and staff.

Ethos and Values:
• To ensure the vision for CTU is shared, understood and implemented effectively
• To demonstrate a commitment to professional learning and continuous improvement
• To model CTU’s commitment to excellence, independence and opportunity in everyday work and practice.

Duties and Responsibilities:
1. Oversees operational and campus Academic systems, processes, and infrastructure while looking for opportunities of improvement and cost saving.
2. Anticipates and tracks operational and tactical risks and providing strategic solutions.
3. Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.
4. Responsible for Occupational Health and Safety compliance.

5. Works closely with the Executive Team on other special planning and departmental projects.
6. Oversees and reports weekly, monthly, quarterly, and annual operational and academic outcomes.
7. Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
8. Collaborates with transitions and onboarding team as needed.
9. Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate Management level when required.
10. Assesses a variety of situations and provide problem solving solutions and clarity to team and internal and external stakeholders.
11. Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors and stakeholders.
12. Solicits and responds to feedback while gaining commitment and support from various parties.
13. Supports staff skills development, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
14. Works closely with management team to ensure implementation of all policies and procedures as well as that operational, administrative, and compliance functions within the firm are being properly executed in accordance with regulatory-based best practices.
15. Ensures guidance exists to help students, parents, and families regarding future learning programs.
16. Ensures students are assisted to achieve their best academic potential.
17. Establishing a vision of commitment to high standards and the success of all students that aligns to the CTU vision and mission.
18. Budget management in line with the company policies and procedures
19. Oversees planning for and implementation of work integrated learning activities on campus.
20. Manage the Policies and Procedures as well as all Legal requirements of Foreign Students on Campus.
21. Manage the Campus specific responsibilities for all Learner Management Systems and Instructional Technologies i.e., Campus Online and MS Office 365 etc.

22. Manage the campus specific creditors and debtors in line with company policies in procedures in collaboration with the HO Line Manager and Finance Administrators.
23. Execute the operational plan for all Campus Marketing drives in conjunction with SM.
24. Testing Centres.
25. Human Resource Management:
a. Initiates recruitment of new staff, conducts interviews in collaboration with Faculty Head, seeks applicable HO Exec or Management approval and recommends appointments.
b. Responsible for onboarding and induction of all newly appointed academic and support staff.
c. Communicates job descriptions to all employees clarifies roles and responsibilities and ensures performance objectives and KPI’s are set and agreed, measured, and takes corrective action where necessary.
d. Gives feedback to staff on performance and development.
e. Responsible for staff development and support as identified.
f. Academic and support staff (Permanent and Independent Contractor) report to Operational Manager.
g. Manage all Labour Relations in line with the applicable policies and procedures in consultation with applicable line Manager at HO.
h. Manage all employees Leave Records in line with the applicable Policies and Procedures.
i. Manage the Legal requirements and Policies and Procedures for all Foreign Employees on Campus.

Experience, Qualifications and Competencies:
Qualifications:
Bachelor’s degree
Honours Degree / MBA

Experience:
5 years management experience of a business unit at an Academic Institution
3-5 years Teaching and Learning management

Competencies:
• Time Management
• Computer literacy/ Strong expertise in business and management computer applications and databases.
• Knowledge of SAQA and related Acts
• Conflict Management
• Customer focus
• Administrative skills
• Query resolution
• Good communication skills
• Report writing skills
• Demonstrated supervisory skills
• Excellent planning and organizational skills
• Working knowledge of accounting, budget planning and financial forecasting.
• Solid analytical and problem-solving skills.
• Attention to detail and accuracy.
• Strong knowledge in educational industry standards and/or regulatory requirements.
• Ability to multi-task and manage deadlines.
• Applied knowledge of Occupational Health and Safety procedures
• Creativity (Video’s)

  • Operational Campus Manager

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa CTU Career Chatz Full time

    Job SummaryCampus Operational Manager at CTU Career Chatz is responsible for managing the day-to-day business of the operations department and overseeing the operational and campus Academic systems, processes, and infrastructure. The ideal candidate will have 5 years of management experience in an Academic Institution and excellent time management skills,...

  • Campus Operational Manager

    1 month ago

    Durban, South Africa CTU Career Chatz Full time

    Department: Academic DepartmentReporting to: Chief Operating Officer / Executive TeamCollaboration: Strong collaboration to Academic Dean Job Summary: 1. The Operational Manager position will include functions in the following areas such as:• Infrastructure maintenance• Health and Safety• Human Resources• Academic Delivery• Campus...

  • Campus Operational Manager

    1 month ago

    Durban, South Africa CTU Career Chatz Full time

    Department: Academic DepartmentReporting to: Chief Operating Officer / Executive TeamCollaboration: Strong collaboration to Academic DeanJob Summary:1. The Operational Manager position will include functions in the following areas such as:• Infrastructure maintenance• Health and Safety• Human Resources• Academic Delivery• Campus Administration•...

  • Campus Operational Director

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa CTU Career Chatz Full time

    Job Title: Campus Operational DirectorThe estimated salary for this role is $80,000 - $120,000 per annum.Campus Operational Director at CTU Career Chatz is responsible for overseeing the operational and campus Academic systems, processes, and infrastructure while identifying opportunities for improvement and cost saving. This role anticipates and tracks...

  • Campus Head

    4 weeks ago

    Durban, South Africa Capsicum Culinary Studio Full time

    Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Mid-Senior Company primary industry Hospitality Job functional area Other **LOCATION**: Durban Campus **OVERALL PURPOSE OF THIS JOB**: To ensure the professional general management and excellent performance of Capsicum Culinary Studio and in terms of its facilities, staff,...

  • Dean - Durban Campus

    5 months ago

    Durban, South Africa AFDA Full time

    **Role and responsibilities**: The Dean will lead the campus within the broad parameters of the Institution’s strategic directions, in accordance with its regional context and mission, as well as within the guidelines of national policies. The school leadership team under the Dean’s direction has overarching responsibility for: creating and maintaining a...

  • Campus Head

    2 days ago

    Durban, South Africa Capsicum Culinary Studio Full time

    **PRIMARY PURPOSE OF THE JOB** To ensure the professional general management and excellent performance of Capsicum Culinary Studio brand in terms of its facilities, staff, growth of the business (sales), overall finances and student service delivery. **DUTIES AND RESPONSIBILITIES** 1. Implement the national sales strategy and achieve Campus sales targets...

  • Campus Manager

    7 months ago

    Durban, South Africa Mednurse Full time

    **About You** Get ready to lead the charge in shaping the future of education and industry collaboration! As the newest addition to our team, you'll take the helm of our campus with a mission to drive innovation, foster partnerships with industry leaders, and ensure our institution's sustainable success. Join us in creating a culture of empowerment, where...

  • Receptionist (Durban Campus)

    2 months ago

    Durban, South Africa SACAP Full time

    SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online. SACAP is looking for a...

  • Campus Head

    4 weeks ago

    Durban, South Africa ADvTECH Full time

    **LOCATION**: Durban Campus **OVERALL PURPOSE OF THIS JOB**: To ensure the professional general management and excellent performance of Capsicum Culinary Studio and in terms of its facilities, staff, growth of the business (sales), overall finances and student service delivery. **KEY RESULT AREAS**: **Implement the national sales strategy and achieve...

  • Senior Campus Director

    7 days ago

    Durban North, KwaZulu-Natal, South Africa Catch Recruit Full time

    Catch Recruit is seeking a highly skilled and experienced professional to fill the role of Senior Campus Director. This position offers an exciting opportunity for individuals looking to lead and manage campus operations, drive business growth, and deliver exceptional student experiences.About the Role:Lead and manage campus facilities, staff, and resources...

  • Campus Manager

    6 days ago

    Durban North, South Africa Network Recruitment Full time

    A well-known Educational institute is looking for a Campus Manager to join their team of professionals. This company has been in existence for over a century, and they have grown into an industry leader and well-known brand in South Africa. If you are looking to take the next step in your career, apply today for this role. The successful candidate will be...

  • Deputy Academic Operations Manager

    7 months ago

    Durban, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Academic Operations Manager **Varsity College **is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Programme Manager: School of Management

    1 week ago

    Durban, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Campus Head

    7 days ago

    Durban North, South Africa Catch Recruit Full time

    To ensure the professional general management and excellent performance of the brand in terms of its facilities, staff, growth of the business (sales), overall finances and student service delivery. KEY RESULTS: Implement the national sales strategy and achieve campus sales targets. To comply with regulations from accrediting and professional bodies and...

  • Head of Management Studies

    7 months ago

    Durban, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Head: Academic **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Head: Management Studies

    23 hours ago

    Durban, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Head: Academic **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Lecturer: Operation Management

    2 weeks ago

    Durban, South Africa Berea Group Of Colleges Full time

    **LECTURER: OPERATION MANAGEMENT** **Job Purpose** A lecturer is responsible for facilitating student learning through interactive classroom teaching that promotes student engagement and supports the student learning experience. Lecturers are required to promoting student success through initiatives that see improved student retention and throughput...

  • Junior Student Advisor

    2 weeks ago

    Durban, South Africa Vega School Full time

    **Job Purpose**: - Responsible for initiating, building, and managing relationships with prospective students through every stage of the recruitment process (Lead, Appointments, Applications and Registrations) and report on individual sales activities per set targets. **Working Hours**: 08:00 - 17:00 Monday to Friday **Education**: Minimum - grade...

  • Sales Manager

    4 months ago

    Durban, South Africa Nurture Brands Full time

    We are looking to recruit a Sales Manager to manage a sales team to achieve student acquisition and growth through the implementation of the sales strategy in allocated campus portfolio. The role will report to the National Sales Manager and will manage a team. The role will report to the National Sales Manager and will manage a team of Higher Education...