(3 Days Left) Senior Debtors Controller/Manager

4 days ago


Cape Town City Centre, South Africa Jobted ZA C2 Full time

Our client is currently on the lookout for a Senior Debtors Specialist/Manager to join their team permanently in Newlands (Cape Town).

Duties:

- Policy and procedures.
- Ensure that the credit and billing policies are developed for approval, communicated to operational divisions, and adhered to.
- Develop and implement debt collection strategies to reduce outstanding debts and improve cash flow.
- Review and monitor debtor accounts to identify overdue invoices and delinquent accounts.
- Contact debtors via phone, email, and mail to negotiate payment plans and resolve outstanding issues.
- Maintain accurate records of debtor communications and payment arrangements.
- Billing: Ensure that correct billing occurs and that all discrepancies and irregularities are analysed and rectified.
- Drive and oversee billing process.
- Dispute resolution.
- Investigate and resolve customer disputes related to billing or payment discrepancies.
- Collaborate with relevant departments to address and rectify issues affecting debt collection.
- Reporting and Analysis: Prepare and present regular reports on debtor accounts, aged debt analysis, and collections progress to senior management.
- Team Leadership: Supervise and support a team of debt collection specialists.
- Provide guidance, training, and motivation to ensure team targets and KPIs are met.
- Assist with annual audit, provide auditors with relevant information to verify accounts.

Qualifications & Experience:

- Min post-Grade 12 qualification, ideally Diploma in Credit Management.
- Credit Management III preferred.
- 5 years managing a team.



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