Senior Network Engineer

3 weeks ago


Pietermaritzburg, South Africa University of Fort Hare Full time

Datacentrix KZN is looking for a Senior Network Engineer who focuses on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support functions extend from testing and troubleshooting problems to regular maintenance. Contribute high-level support such as strategic planning of network upgrades and high-level network performance analyses

Critical Requirements - Skills, Experience & Qualifications

- Matric or Grade 12
- CCNA, CCNP Collaboration (voice track)
- Forti NSE 6 Secure Wireless LAN / FCP - Secure Wireless LAN Administrator
- 2/3 years firewall experience.
- Valid drivers license and own reliable vehicle

At least 5+ years’ experience delivering Network Security Services in a customer environment.
Excellent Communication and Interpersonal skills.

Primary Role Accountabilities

- Implementation, maintenance, monitoring and management of networking infrastructure and capability (hardware and software solutions).
- Analyzes and solves common and complex network problems through reasoning, troubleshooting and innovative thinking.
- Develops and maintains a professional working relationship with the clients and client end-users in support of the Service Delivery Manager.
- Liaises with 3rd party vendors to resolve escalated incidents, problems and queries.
- Maintains service and quality levels according to of the company business standards, processes and procedures.
- Creates and updates documentation related to installation procedures and troubleshooting of network incidents.
- Communicates oral or written feedback and technical information to all levels of end-users and customer IT management.

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