▷ (High Salary) COMMERCIAL UNDERWRITER

4 weeks ago

Johannesburg, South Africa Jobted ZA C2 Full time

Academic (Degree or Diploma): Matric, FAIS Compliant (Full Short Term Insurance Qualification at NQF level 4 or higher)
Functional Certificate Courses: Successfully Completed RE 5
Minimum five years relevant work experience in Short Term Insurance

- Ability to function independently and under pressure;
- Assertiveness;
- Continuous Learning;
- Commitment;
- Customer Driven;
- Excellent Communication skills;
- Flexible and Adaptable to change;
- Goal oriented;
- High attention to detail;
- Honesty, Integrity and Ethical Behaviour;
- Results oriented;
- Self-Starter / Proactive / Ability to use own initiative;
- Team player.

Key Performance Areas:

- Underwriting
- Manage own area of Control

Key Clients: Directors; Management; Internal Staff; External Service Providers; Clients / Customers
Performance Standard / Quality Standards

- Capture and collate client and risk details received from Sales;
- Binder Insurers: Quote and underwrite in line with Insurer Underwriting Guidelines and mandates.
- Other Insures: Approach market for quotes;
- Provide Sales with quotes and product comparison from Insurers.
- Ensure all FAIS documents are completed and signed by Client and Sales.
- On confirmation from client / sales arrange cover with Insurer.
- Process policy documents raise debits where applicable;
- New business pack to be emailed to AE / Client.

Renewals:
Renewal listing, claims experience and loss ratio will be provided 12 weeks prior to renewal (renewals are created automatically in accordance with renewal rule set)

- Check to see if all relevant FAIS documents are on file, if not request outstanding documents from AE.
- Review the latest record of advice on the policy;
- Review correctness of cover and insured details on policy;
- Send the renewal comparison and schedule to the insurer for review and sign off.
- Sales to provide negotiated terms on policies with insurer terms wide of automated rule set.
- Do not amend any renewal terms, unless agreed and signed off by the Insurer.
- Binder Insurers: Renew in line with Insurer Underwriting Guidelines and mandates.
- Assist AE with market exercise where necessary
- AE to provide ROA, minutes of meeting of renewal discussion with client attach to policy
- Provide Insurer with finalised renewal schedule
- Process policy documents raise debits where applicable ensuring debit is raised in correct financial period.
- Send completed/signed off renewal to client (copying in AE)

Confirmations:

- Cover confirmation to be processed immediately cc AE, client and Insurer
- Diarise if there is outstanding information.
- Process amendment directly request outstanding info and diarise if not provided.

Amendments:

- Acknowledge receipt of amendment request advise AE;
- Binder Insurers: Process amendment in line with Insurer Underwriting Guide and mandates;
- Other Insurers: Obtain terms and process amendment;
- Send copy to Insurers this is applicable to Commercial only;
- Email updated schedule to client, copying the AE;

Cancellations:

- Advise AE immediately.
- AE to complete the retention form and advise why they could not retain
- Send to Team Lead for cancellation to be actioned.
- Prep refund requisition when required - send to Team Leader to be authorised and send to finance to action refund.

Multi-Claimants / Portfolio Management:

- Review policies for corrective action, make recommendations and send to insurers for sign off
- Process corrective endorsement / cancellation on Insurers advice.

Or

- Process corrective endorsement / cancellation as part of the renewal (rule set) raised;

Manage own area of control:

- Annual leave: Ensure all outstanding mails/tasks have been attended to prior to going on leave.
- Be punctual, keeping to prescribed hours / timekeeping;
- Deadlines: Ensure all turnaround times and target dates are adhered to;
- Display personal accountability for own actions, quality of work and personal development;
- Effectively and efficiently maintain electronic filing system.
- Ensure that accurate record is kept of all new matters received in the department; Ensure that all deadlines are met, and that SLAs are adhered to;
- Ensure required response times to emails and telephonic messages are adhered to.
- Ensure all diary items are kept, followed up and actioned close when finalised
- Ensure that all relevant Procedure Manuals (Standard Operating Procedures) are adhered to.
- Always Exhibit Core Values (Professionalism, Integrity, Perseverance, Positive Attitude).
- Maintaining professional behaviour and work ethic;
- Perform adhoc duties as allocated from time to time;
- Team player and adhere to the backup arrangement as required by department to ensure cohesion.

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