Listing reference: woolw_000899

Listing status: Online

Apply by: 22 July 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Stores and Inventory

Location: George, Western Cape

Contract: Permanent

EE position: No

Introduction

MAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role and in doing so increase market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.

KEY OUTCOMES

- Provide exceptional customer service to internal and external customers

- Recruit, select, manage and develop people to meet competence requirements

- Participate in team efforts to ensure achievement of department and store goals

- Manage implementation and integration of new initiatives to achieve project goals

- Participate in general store operational duties

- Supervise and coach staff to meet competence requirements

- Job specific responsibilities as per Job Profile (dependent on position)

KEY COMPETENCIES

- Passion for the Customer – establish lifelong relationships with our customers

- Passion for Retail and Selling

- ‘Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’

- Proven team leadership skills

- Action and results orientated

- Assertive and proactive

- Problem solving and decision making skills

- Commercial acumen and numeracy

- Creative and innovative and keeps up to date on retail trends

Minimum Requirements

- Grade 11 or NQF3 completed; Grade 12 will be advantageous

- Retail and/or Business Management Diploma would be advantageous

- 3-5 years role experience as a Clothing Department Manager in Retail

- Retail experience highly advantageous

- Team Management experience would be advantageous

- Leadership and Management experience would be advantageous

- Ability to work shifts that meet operational requirements

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