Cross Border Sales Specialist
4 days ago
We are seeking a Cross Border Sales Specialist, and it focuses on express logistics. The role will involve driving business growth in Zambia and Namibia, with a particular emphasis on the push and pull system in Africa.
Responsibilities:
- Focus on new business development across borders, targeting opportunities in Zambia, Namibia, and other regions.
- Regular cross-border travel will be required, potentially with a base in Boksburg.
- Budget-driven, with performance based on measurable outcomes.
- Daily targets will be set to track and evaluate performance.
- Identify and pursue new cross-border business opportunities to expand market reach.
- Develop and maintain strong relationships with international clients and partners.
- Conduct research on international markets to understand customer needs and industry trends.
- Provide insights and recommendations to improve competitive positioning.
- Ensure all cross-border sales activities comply with customs, trade regulations, and import/export laws.
- Manage necessary documentation for international shipments, including invoices, shipping documents, and compliance certifications.
- Serve as the primary point of contact for international clients, addressing inquiries and resolving issues promptly.
- Develop tailored solutions to meet customer needs and achieve satisfaction.
- Work closely with internal teams, including logistics, marketing, and operations, to ensure seamless execution of cross-border transactions.
- Partner with finance teams to manage pricing, contracts, and payment terms.
- Track sales performance metrics and create regular reports for management.
- Set and achieve revenue targets in line with company objectives.
Skills:
- Excellent negotiation and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Effective communication skills, both verbal and written.
- Cultural awareness and adaptability for dealing with diverse international clients.
Qualifications:
- Bachelors degree in Business, International Trade, Marketing, or a related field.
- Minimum of 3-5 years of experience in international sales or cross-border trade.
- Proven track record of meeting or exceeding sales targets in international markets.
- Knowledge of customs procedures and trade compliance regulations.
- Strong understanding of international trade laws and regulations.
- Proficiency in CRM software and Microsoft Office Suite.
- Fluency in additional languages (preferred).
- Experience working in industries involving logistics, supply chain, or export/import processes.
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