Cash Centre Manager

6 days ago

Mokopane, South Africa Fidelity Services Group Full time

Branch Manager - Cash Processing - Night Shift

FCS Burgersfort

Reporting to the Cash Processing Regional Manager

The above position is vacant at Burgersfort, reporting to the Cash Processing Regional Manager.

The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all feedback has been given and queries resolved as per contractual agreement between the parties.

Minimum Requirements:

- Matric (Grade 12)
- Must be able to function in a stressful environment with daily challenges
- Excellent people management skills
- Excellent time management skills
- Excellent Excel and Word skills
- Excellent client relationship skills
- Cash center processing experience
- Stock and consumable experience
- Investigations experience
- ISA Platform experience
- Must be able to deal on a professional level with clients

Key Performance Areas:

- Processing of client’s funds – ATM, retail - manual and device experience
- Queries relating to treasury and teller differences
- Feedback to clients and support department
- Treasury balancing
- Float checks
- Management of staff members
- Accepting overall responsibility for the centre and its performance
- Time and attendance (Payroll) knowledge of BPSI
- Daily stock submissions
- Monthly stock orders
- Daily operational meetings
- Management of Queries
- Processing platforms
- Daily Operations of a Cash Centre

Other Personality Attributes:

- Must be able to multi-task
- Must be willing to accept responsibility and accountability for all queries
- A hands-on person with exceptional time management skills
- Must be able to address and resolve any staff challenges which may arise.

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