Quality Assurance Officer

4 weeks ago


Cape Town City Centre, South Africa Jobted ZA C2 Full time

Key Responsibilities:

- Develop, implement, and maintain QA processes and procedures.
- New Product Development Support by collaborating with the product development team to ensure new products meet quality standards.
- Conduct regular inspections and quality checks on processes and finished products.
- Write and update Standard Operating Procedures (SOPS) to ensure consistency and compliance.
- Collaborate with production teams to identify and address manufacturing issues,
- Monitor, analyse and report on quality performance data to identify trends and areas for improvement,
- Ensure compliance with industry standards, regulatory requirements, and company policies.
- Provide training and support to staff on quality assurance processes and best practices. Facilitate training of SOPs
- Investigate and resolve customer complaints related to finished goods quality,
- Maintain accurate and detailed records of QA activities and findings.
- Conduct in internal and external audits to ensure compliance With quality standards,
- Liaise with suppliers to ensure raw materials meet quality requirements,
- Building own QMS Knowledge and Compliance
- Participate in building quality objectives and provide ongoing metrics that directly support the achievement Of such objectives
- Perform production checks and follow through on HSE minutes. findings, and improvements
- Implements efficient document control to ensure that only valid documents are utilized across the whole organization
- Leading RCA investigations into product complaints and deviations
- Assisting in management of change processes to ensure no quality impact from engineering procedural changes

Education experience, Key knowledge and skills

- Bachelor's degree in Quality Management, Industrial Engineering, or a related field.
- Additional certifications such as ISO 9001 Lead Auditor or Six Sigma (preferred).
- 3 years of experience in the manufacturing industry.
- Strong knowledge of quality management systems, especially ISO 9001 standards.
- Familiarity with statistical process control (SPQ and other quality tools (e.g., Lean, Six Sigma),
- Implementation and working knowledge Of ISO 9001
- Experience in writing and updating Standard Operating Procedures (SOPs).
- Strong attention to detail and a commitment to maintaining high-quality standards,
- Excellent problem-solving skills and the ability to identify and address quality issues,
- Good communication skills and the ability to work collaboratively with cross-functional teams.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Must be self-disciplined and be able to work alone


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