Line Manager

3 days ago

Cape Town, South Africa Tesco Ireland Full time

About the role

Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in serving Ireland’s shoppers a little better every day. We aspire to create an emotional connection with our customers and colleagues to help make their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individuals' talents and supporting professional development as a dynamic business that values people with strong leadership skills and an entrepreneurial attitude.

THE ROLE

Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland's shoppers a little better every day.

You will be responsible for

- Creating an inspiring and welcoming environment for colleagues and customers.

- Being responsible for the store when the Store Manager/Deputy Manager are not present.

- Ensuring that the team is fully trained and validated in their roles.

- Creating an environment of two-way communication, inspiring a culture of trust.

- Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to meet customers’ needs.

- Reviewing reports and systems to deliver the right improvements for customers and colleagues.

- Driving a culture of zero food waste, managing date codes, and ensuring no food suitable for human consumption goes to waste.

- Recruiting the best colleagues for the team, selecting those passionate about customers.

- Understanding the cleaning specifications for the store and ensuring that the plan is delivered through the team by leading by example.

- Managing stock control activities, warehouse layout, and processes to ensure all colleagues can complete their routines right first time.

- Root causing any incorrect prices, overcharges, refunds, and label routines to ensure customers are charged the correct price at all times.

- Managing the front-end operation to ensure that customers do not queue.

- Recognising when colleagues give great service and providing feedback where necessary in relation to colleagues not giving great service.

You will need

For the ‘Line Manager’ role, you should have a demonstrated track record of:

- Being passionate about delivering the right way for customers and colleagues.

- Being adaptable and agile in your thinking.

- Delivering key objectives in a fast-paced environment.

- Being the ‘Go To’ person for all queries for your department.

- Shaping and influencing at the most senior level.

- Previous retail experience preferred in a similar role.

What’s in it for you

We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:

- Competitive Salary from €37,500.

- Bonus Scheme.

- Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long, and these various discounts can be extended to a family member with a 2^nd Clubcard available.

- Life Assurance.

- Pension Scheme.

- Save As You Earn Scheme.

- Paid Family Leave.

- Bike to Work.

- Long Service Awards.

- Commuter Scheme.

- Wellbeing Initiatives.

*Entry requirements and rules of the scheme apply.

About us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we celebrate diversity and recognise the value and opportunity it brings. We are committed to helping our colleagues be at their best.

We’re a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco. For further information on the accessibility support we can offer, please click http://roi.tesco-careers.com/accessibility/.

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