Branch Manager

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

We are looking to recruit a permanent Branch Manager (PE) to work for United Pharmaceutical Distributors (UPD). The role will be based at the Port Elizabeth branch and will report to the Head of Operations and Supply Chain.

Job Purpose:

- Responsible primarily for the effective and efficient management of the branch, to maximize return on net assets and deliver key branch objectives in line with the overall business objectives.

Job Objectives:

- Manage the day-to-day wholesale and distribution operations of the branch including inter alia operations, people and processes.
- Ensure branch meets organizational, financial, operational, service and growth goals.
- Co-ordinate with the branch Sales & Marketing teams to maximize turnover of the branch through service excellence (operational effectiveness and delivery).
- Optimize stock levels, availability and management – through buying dept. and operational excellence.
- Direct operations accountability coordinating branch operations teams to deliver operational efficiency and service levels.
- Cost management, including budgetary alignment and capital expenditure (CAPEX).
- Management of branch customer interface; ensuring customer satisfaction and business growth.
- Responsible for ensuring security and loss control is in line with company guidelines & policies.
- Responsible for managing pharmaceutical compliance as per regulations and implement instructions/guidelines from Responsible Pharmacist [RP].
- Effectively manage and develop human resources.

Required Education and Experience:

- A relevant business degree or equivalent.
- Minimum 5 years management experience within Warehouse/ Operations, Sales or Retail environment (essential).
- Management of budgets (essential).
- Experience in working on a WMS/SAP/KNAPP is essential.

Job Required Skills:

- Communication skills, both written and verbal.
- Customer relations skills.
- Relationship building skills.
- Interpersonal Skills.
- Negotiation Skills.

Job Required Knowledge:

- Retail and business acumen.
- Supply chain management.
- HR and Leadership.
- Reporting.
- Planning & Organising.
- Quality & regulatory SOP's.
- Ability to work in a team.
- Ability to work under pressure / time deadlines.
- Honesty and integrity.
- Persuading and Influencing.
- Deciding and initiating action.
- Planning, organizing and executing.
- Relating and Networking.
- Analyzing and interpreting.

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