Warranty Controller

Company Description
-Kumba Iron Ore

We produce high-grade iron ore, the key component in steel widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Gauteng, and a port operation in Saldanha Bay, Western Cape.

Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible.

Job Description
-Purpose

The purpose is to maintain the warranty process for the business to ensure compliance and adherence to the Anglo-American Warranty solution.

Your duties will include:

Daily processing of claims that the Maintenance department at Kolomela and Sishen has generated.

Review submitted claims and coordinate closure, i.e. successful compensation of claim reimbursement.

Track inventory compliance.

Set tasks for site-based Warranty Technicians daily / weekly.

Monitor/create warranty process for the business across Kolomela and Sishen and report status.

Coordinate with Business Unit and site-based Reliability Engineering teams to minimise on-site issues (Cancelled Claims / Rejected Claims).

Actively work towards the following KPIs

Collaborate with site maintenance and supply chain leaders to ensure unified effort in recovering warranty compensation.

Ensure site warranty inventory is stored according to Anglo American Storage and Preservation Specification.

Qualifications

- -Grade 12/N3 (Technical Matric)
- N4 Engineering Studies
- Trade test certificate in an Engineering discipline.
SA Drivers Licence

-

Experience

- Key value drivers within the discipline's value chain and interdependence of critical levers.
- Principles of how operational processes are classified according to the Operating Model, focusing on Work Management (Planning/scheduling).
- Real-time problem-solving tools and techniques. • Basic financial metrics.
- Operational Risk management techniques and critical controls.
- Safety, health and environment, legislative, statutory, and regulatory requirements.
- Basic to intermediate knowledge of Defect Elimination.
- Intermediate to extensive knowledge of SAP.
- Supply Chain processes, particularly warehousing and inventory movements. •
- OEM experience in HME preferred.
- Microsoft software, primarily Power Point, Excel, Word, and Outlook.

Additional Information
-Who we are
We aim to lead the industry by pursuing ever safer and more responsible ways of working, demonstrating integrity and showing care and respect for people and the planet. That means we are constantly seeking new opportunities to mine and process our products sustainably, using less water, less energy and more precise extraction technologies. As the custodians of coal and other precious natural resources – diamonds (through De Beers), copper, platinum and other precious metals, iron ore and nickel – our extraordinary teams work safely and collaboratively, with the utmost consideration for local communities, our customers and the world at large.

How we are committed to your safety
Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer.

Inclusion and Diversity
Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How to apply
To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of the process.