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Credit Controller

7 days ago

Roodepoort, Gauteng, South Africa Clicks Group Limited Full time
Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Roodepoort

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a permanent Credit Controller to work for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort, Lea Glen branch and will report to the Debtors Supervisor.

Job Purpose:

To protect the accounts receivable balance by managing risk in accordance with established policies and procedures. Other responsibilities include analyzing risk and profitability, performing analysis of customer financial statements, reviewing internal and external financial and trade information, establishing credit limits & risk categories for new customers, reviewing and updating existing credit limits & risk categories, and reviewing and releasing credit blocked orders.

The Credit Controller is further responsible for the follow-up and collection of all disputed accounts receivable; identifies and solves any issues with the customer regarding billing for goods or services received. The Credit Controller is responsible for the formal and professional feedback to the distribution clients in accordance with their defined standards and authority matrix and enforce the disciplines of ISAE3402.

Key Performance Areas:

1. Distribution Client liaison, formal reviews and feedback
2. Compliance and conformance with ISAE3402, credit mandates and KPIs
3. Minimizing bad debt while maximizing percent current receivables
4. Maintaining the credit integrity of the client portfolio
5. Timely reporting of trade information on client account history
6. Responding to credit inquiries within set service levels (hours)
7. Executing new customer credit applications within set business days
8. On-going interaction with customers, sales, customer service, credit personnel, and other internal and external customers
9. Checking credit references
10. Review and maintain customer credit files
11. Financial analysis of high exposure and high risk accounts
12. Evaluate credit risk and payment trends
13. Review credit blocked orders
14. Release credit blocked orders
15. Assist with departmental presentations on an as needed basis
16. Prioritize and handle multiple projects in both an independent and team environment, for Credit Management
17. Minimizing aged balances while maximizing current receivables
18. Identify and communicate collection issues with management to minimize credit risk
19. Provide invoice copies and proofs of delivery to the customer
20. Identify payment terms and billing disputes
21. Research and resolve duplicate or partial payment
22. Work with Customer Service, Sales and customers to resolve collection issues
23. Provide a customer statement of account to customers as needed
24. Prepare and provide reporting for management
25. Research and resolve unauthorized customer deductions
26. The task of SAP Support Specialist
27. The tasks of payment application (matching, bank statements, etc)
28. The tasks of deduction processing
29. The tasks of customer master data maintenance (within the confines of segregation of duties)

Skills:

- Credit control and Analytical skills
- Good communication skills with demonstrated clarity in both spoken and written words
- Analytical and judgement skills (ability to take data and support logical, pragmatic and structured decisions)
- Investigative and audit skills

Knowledge:

- Legislation: NCA, CA, CPA and other relevant legislation & standards
- Understanding of credit insurance, credit vetting & legal proceedings
- Achievement focus i.e. high energy levels and commitment to end results
- Cash forecast, optimisations and improvement of cash cycles
- Proactive results-driven individual with track record of success
- Ability to control a national credit portfolio and deliver to defined KPI's and scorecards
- Responsible for sensitive and confidential information and data
- Analysing
- Writing and Reporting
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
- Coping with Pressures and Setbacks
- Adhering to Principles and Values
- Relating and Networking

Required Minimum Education & Qualifications:

- Matriculation (HG Maths and Accounting)
- Diploma in Credit Management

Experience:

- At least 3 years' experience in credit control in high volume FMCG / Wholesale will be advantageous
- Advanced use of MS Office (Excel & Word)

N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.

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