Operations Manager

6 days ago


Cape Town City Centre, South Africa Jobted ZA C2 Full time

The ideal person will report directly to the Managing Director and oversee operations at multiple factory locations. The role requires a technically and numerically minded individual to manage operational efficiencies, ensure compliance with industry standards, and drive workforce productivity. This person will play a critical role in ensuring the seamless delivery of services while identifying new opportunities for growth.

Key Responsibilities

- Operational Oversight:

- Packaging, mailing, and consignment processing.

- Primary and secondary quality control procedures.

- Warehouse staffing, stores management, recycling, and manufacturing reworks.

- Manage and monitor all functional outsourcing services at various factory locations, including:
- Ensure performance benchmarks are consistently met across contracts.

Client Liaison and Problem-Solving:

- Act as the primary point of contact for clients, addressing concerns, resolving issues, and maintaining strong relationships.
- Align operational strategies with client requirements to exceed expectations.

Financial and Technical Management:

- Oversee budgeting, costings, and resource allocation across multiple sites.
- Apply data-driven methods to enhance operational workflows and profitability.

Compliance and Standards:

- Conduct audits and ensure adherence to OHS, FSSC22000, and other relevant regulatory standards.
- Ensure all policies and procedures promote inclusivity and employment equity.

Team Leadership and Workforce Management:

- Supervise 6 contract supervisors and 10 direct reports, while indirectly managing a workforce of 300+ staff.
- Lead capacity-building initiatives, including training in GMP and FSSC22000 practices.

Business Development:

- Identify and pursue new opportunities in functional outsourcing services.
- Develop strategies to grow the companys operational footprint.

Required Qualifications and Skills

- Experience: Minimum of 5 years in a similar role, preferably in the TES or logistics industry.
- Education: Relevant engineering degree or equivalent experience; an MBA, would be advantageous.
- Strong numerical and technical aptitude, with the ability to manage budgets, workflows, and performance metrics.
- Expertise in logistics, operational management, and planning.
- Familiarity with industry standards such as FSSC22000, GMP, ISO, and QMS.
- Excellent interpersonal, leadership, and communication skills.
- Proficiency in Microsoft Office Suite and business software platforms.
- Valid Code 8 drivers license and must have own reliable car.

Desired Attributes

- Analytical thinker with a results-driven mindset.
- Positive, detail-oriented, and proactive.
- Capable of multitasking and thriving under pressure.

Compensation and Benefits

- Salary: R35,000 - R45,000 CTC per month.
- Benefits:

- Provident Fund (employer/employee contributions after three months).
- Performance bonuses of up to a 13th cheque based on company performance.

Commission Structure: Earn commission on new work based on contract profitability.Car allowance: For day-to-day company business purposes
Application process:⯠Interested candidates who meet the above requirements are encouraged to submit their detailed CV, Cover Letter, Qualifications including Matric Certificate, Contactable References and a head and shoulder photo of yourself.â¯
â¯
We thank all applicants for your interest, however if you are not contacted within 2 weeks then consider your application unsuccessful.



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