IT Systems Manager

4 weeks ago


Johannesburg, South Africa Jobted ZA C2 Full time

To manage the IT functions on a day-to-day operational basis.

Duties include:

- Leadership & Management

- Lead and manage the IT department, providing guidance and technical support to team members.

- Develop and implement IT strategies that align with business goals.

- Foster a collaborative and innovative team environment.

- CargoWise Support

- Serve as the primary point of contact for all CargoWise-related issues and enhancements.

- Manage the implementation, support, and optimization of CargoWise systems.

- Ensure best practices and compliance with industry standards for CargoWise usage.

- Infrastructure Management

- Oversee the maintenance and optimization of IT infrastructure, including servers, networks, and security systems

- Ensure high availability and reliability of IT services and systems.

- Applications Support

- Manage the application support team, ensuring timely resolution of issues and user support.

- Put usage controls in place to avoid systems and cost abuse

- Coordinate with stakeholders to identify and implement application improvements.

- CargoWise Systems Integrations

- Oversee Integration Projects: Plan and execute system integration projects to ensure seamless interoperability between different software applications, hardware systems, and IT infrastructures.

- Develop Integration and Test Strategies: Create and implement strategies, architectures, and platforms to facilitate efficient and secure data exchange and workflow across systems.

- Coordinate with Teams: Work with cross-functional teams, including IT, software development vendor, and business units, to gather integration requirements and translate business needs into technical specifications.

- Training and Documentation: Facilitate training sessions and create documentation for IT staff and end-users to ensure they understand the integration processes and can troubleshoot common issues.

- Provide associated documentation, according to internal process

- Report / Budgeting

- Report Incident and System Information to Senior Management

- Annual Budgeting for the I.T. Department

- Monthly Reporting on I.T. Costs as defined by Senior Management

- Strategic Planning

- Assess current IT systems and infrastructure to identify areas for improvement.

- Plan and execute IT projects to enhance operational efficiency and effectiveness.

- Compliance & Security

- Ensure adherence to IT security policies and data protection regulations.

- Conduct regular audits and risk assessments to safeguard company data

Minimum Requirements:

- Matric Certificate
- Bachelor’s degree in information technology or a related field – imperative
- Certified CargoWise Professional – imperative
- AWS certifications (advantageous).
- Network certifications (advantageous)
- Proven experience of Managing an IT Department
- Experience in IT Infrastructure Planning and Development


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