Spitz Flexi Store Assistant

4 weeks ago


Nigel, South Africa The Spitz Group Full time

THE SPITZ GROUP consists of the following brands: SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands adds to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.

Main Purpose: To ensure the highest standards of customer service are delivered, responsible for assisting customers and meeting set targets.

Line Manager: Store Manager

Job Specification:

Key Performance Areas:

1. Cash Control:

- Perform cash desk function
- Cash control and banking processes are followed daily
- 0 cash variances maintained
- Manual transactions accurately recorded

1. Stock Control:

- Stock management processes are followed daily
- Customer orders are followed up
- Weekly stock counts are conducted accurately
- Store room department in good condition
- Shoe pairing exercise is completed weekly

1. Customer Service:

- Provide excellent customer service
- Internal & external customer relationship building
- Maintain good customer relationships
- Product knowledge

Minimum Requirements:

Experience:

- Minimum 1 year retail experience

Qualifications:

- Complete Matric/Grade 12

Additional Requirements:

- Retail administration disciplines
- Stock & cash management
- Product knowledge
- Sales knowledge and selling skills
- Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
- Numerical ability

Competencies:

- Minimising Risk
- Meeting Deadlines
- Planning & Organising
- Thinking Analytically
- Building Relationships
- Attention to Detail
- Understanding Others
- Influencing Others

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