Retail Customer Care Executive

4 weeks ago


Tzaneen, South Africa M-KOPA Holdings Limited Full time

Imagine being the backbone of a cutting-edge company, where your expertise in inventory management and customer service directly contributes to the success of an innovative team. At M-KOPA, we believe in empowering people through technology, and we're looking for a dynamic Retail Customer Care Executive to join our mission. If you thrive in fast-paced environments, excel in customer interactions, and have a knack for managing inventory with precision, this is the perfect role for you

As an M-KOPA Retail Customer Care Executive, you will play a crucial role in our retail operations, reporting directly to the Retail Team Leader. Your primary responsibility will be to manage stock distribution and provide exceptional support to both our customers and sales team. Each day starts with the meticulous task of receiving, issuing, and maintaining stock records, ensuring accurate tracking of stock levels. Your attention to detail and efficiency will keep our operations running smoothly. Handling phone swaps and returns, you will ensure that every return is processed swiftly and correctly, turning potential challenges into opportunities for customer satisfaction.

By assisting the sales team in acquiring and upgrading sales, your support will be instrumental in hitting targets and achieving company goals. You will be the friendly face of M-KOPA, logging customer issues and inquiries, troubleshooting problems, and following up diligently to ensure that every customer feels heard and valued. Your role in following up on phone servicing and repairs will ensure that customers receive their devices in perfect working condition, enhancing their M-KOPA experience. Additionally, you will ensure that all marketing materials and posters at the depot are prominently displayed and in pristine condition, keeping our brand message clear and compelling.

To excel in this role, you should approach tasks with a focus on efficiency and improvement, and possess excellent presentation, communication, coaching, and people skills. Your ability to plan tasks, work calmly in high-pressure situations, and proficiency with smartphones and computer applications will be essential. Experience in front office management will also be beneficial. With at least 1 year of experience in customer care or inventory management, you will have a solid foundation to succeed in managing our stock distribution and supporting our sales and customer service teams.

Join us at M-KOPA and be part of a team that is transforming lives through technology. Apply today and embark on a career that blends technical expertise with a passion for customer service. Together, we can achieve extraordinary things

#J-18808-Ljbffr


  • Customer Care Agent

    5 months ago


    Tzaneen, South Africa Herotel Full time

    Applications are invited for the **Customer Care Agent **position to be based in Tzaneen. **PURPOSE OF THE ROLE**: The Customer Care Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers, achieving customer centricity. Answering customer questions and...


  • Tzaneen, South Africa Clicks Group Limited Full time

    **Listing reference**: 016436**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Tzaneen - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:No**Introduction** - Are you passionate about retail and service excellence? Are you confident to drive sales...

  • Store Manager

    5 months ago


    Tzaneen, South Africa The Foschini Group Full time

    **Job ID**:18165**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:The Fix**Province**:Limpopo**Location**:Limpopo All Areas**Suburb**:TzaneenPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require...


  • Tzaneen, South Africa SydSen Recruit Full time

    **New Vehicle Sales Executive - Tzaneen, Limpopo** A well-established Motor Dealership is looking for an _experienced_ **Vehicle Sales Executive** to join their team based in the **Tzaneen, Limpopo**. **Requirements**: - Vehicle Sales experience of 3+ years within a (franchised) PreOwned Vehicle Sales Department. - Someone with excellent motor industry...

  • Store Manager

    5 months ago


    Tzaneen, South Africa The Foschini Group Full time

    **Job ID**:18051**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Exact**Province**:Limpopo**Location**:Limpopo All Areas**Suburb**:TzaneenPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions...

  • Trainee Manager

    4 weeks ago


    Tzaneen, South Africa Dis-Chem Pharmacies Full time

    Dis-Chem Pharmacies has an opportunity available for a Trainee Manager to join the team. The main purpose of this role will be to learn overall store operations under the direction and supervision of a store manager, performing a wide range of retail operational duties under the general guidance and support of an experienced individual. Minimum...


  • Tzaneen, South Africa Info Desk Full time

    Trainee Manager – Limpopo Dis-Chem Pharmacies Limited Tzaneen, Limpopo Permanent Closing Date 31 December 2024 Job Description Dis-Chem Pharmacies has an opportunity available for a Trainee Manager to join the team. The main purpose of this role will be to learn overall store operations under the direction and supervision of a store manager. Performs a...

  • Courier Driver

    1 month ago


    Tzaneen, South Africa Pepkor Lifestyle Full time

    1. Delivery to customers, stores, other Service Centres and drop-off points with full and correct documents and stock at all times 2. Return of stock to the Service Centre for any deliveries not done, pick-ups and stock incorrectly loaded 3. Accepting responsibility for stock, vehicle and equipment entrusted to his/her care 4. Compliance to relevant safety...

  • Salesperson (Casual)

    5 months ago


    Tzaneen, South Africa Studio88 Full time

    **Job description**: A position has become available for a Salesperson to join our dynamic team. **Job Purpose** To effectively and efficiently manage the functions within the store daily **Duties & Responsibilities** - Drive store sales - Ensure good customer service - Excellent housekeeping - Follow store standards - Handling store merchandising -...


  • Tzaneen, South Africa CARtime SA Full time

    Our workshop in Tzaneen, Limpopo, is looking for a Workshop Manager. Applicants who have previously worked for an aftermarket service centre such as BOSCH, e-Car, Car Service City, Car Care Clinic etc. will be given preference. **Requirements**: - Valid driver’s licence - Mechanical Background (vehicles) - Automotive Background (workshop) - Math...


  • Tzaneen, South Africa Jobted ZA C2 Full time

    Work with electronic systems like fiber optics, IP networks, databases, and machine software Troubleshoot PLC systems (no programming needed) to keep machines running smoothly Take care of wiring, setting up, and fine-tuning machines Knowing how to work with weighing systems is a big plus Provide technical support, train customers on how to use the systems,...


  • Tzaneen, South Africa Communicate Recruitment Full time

    Job Summary:We are seeking a skilled Electronics Systems Specialist to join our team. As an Electronics Systems Specialist, you will be responsible for working with electronic systems, including fiber optics, IP networks, databases, and machine software.Key Responsibilities:Troubleshoot PLC systems to ensure machines are running smoothly.Take care of wiring,...


  • Tzaneen, South Africa Communicate Recruitment Full time

    Work with electronic systems like fiber optics, IP networks, databases, and machine softwareTroubleshoot PLC systems (no programming needed) to keep machines running smoothlyTake care of wiring, setting up, and fine-tuning machines Knowing how to work with weighing systems is a big plusProvide technical support, train customers on how to use the systems, and...


  • Tzaneen, South Africa Communicate Recruitment Full time

    Work with electronic systems like fiber optics, IP networks, databases, and machine softwareTroubleshoot PLC systems (no programming needed) to keep machines running smoothlyTake care of wiring, setting up, and fine-tuning machines Knowing how to work with weighing systems is a big plusProvide technical support, train customers on how to use the systems, and...


  • Tzaneen, South Africa Communicate Recruitment Full time

    Work with electronic systems like fiber optics, IP networks, databases, and machine softwareTroubleshoot PLC systems (no programming needed) to keep machines running smoothlyTake care of wiring, setting up, and fine-tuning machines Knowing how to work with weighing systems is a big plusProvide technical support, train customers on how to use the systems, and...

  • Distribution Manager

    5 months ago


    Tzaneen, South Africa RCL FOODS Careers Full time

    RCL Foods is seeking a well-experienced Distribution Manager to join their Baking Business Unit. The role will be based at our Tzaneen Bakery and report to the General Manager. RCL Foods entrusts the Distribution Manager to: - Ensure that the distribution processes are executed in accordance with 1) strict safety, 2) healthy environment,3) food safety, 4)...

  • Marketing Assistant

    5 months ago


    Tzaneen, South Africa HeadHunters Full time

    **Reference** - PE002289/RW**Location** - Limpopo, Tzaneen**Salary Interval** - Monthly**Package** - None-negotiable**Description** **Our client in the retail & wholesale industry **is currently looking to employ an experienced **Marketing Assistant; based in Tzaneen, Limpopo Province. 2-3 years related marketing experience secures.** ***A wonderful career...


  • Tzaneen, South Africa HotelJobs.co.za Full time

    **Responsibilities**: - Meet and exceed sales targets - Successfully create business from new and existing customer accounts - Manage complex negotiations with senior-level executives - Build rapport and establish long term relationships with customers - Weekly Sales calls - Weekly Courtesy calls - Guest Relations functions **Requirements**: - 2-5 years...

  • Sales Merchandiser

    4 weeks ago


    Tzaneen, South Africa Coca-Cola Beverages Africa Full time

    Coca-Cola Beverages South Africa is seeking a skilled Sales Merchandiser to join our Sales Department in Tzaneen. The successful candidate will report directly to the Sales Team Leader and be responsible for growing volume and facilitating the order taking process for direct and indirect customers within a designated geographical area.Key...

  • Route Controller

    5 months ago


    Tzaneen, South Africa RCL FOODS Careers Full time

    At **RCL FOODS** we see and do things differently, we think bigger, work smarter and as a team collectively working towards achieving our ambition, to **Grow What Matters**! **RCL FOODS** is seeking to appoint a **Route Controller **to join our Baking Team. The role will be based in** Tzaneen Bakery **and will report into the** Distribution Manager**. The...