Hotel Management Executive

3 days ago


Durban, KwaZulu-Natal, South Africa Mains Lab Full time
Job Description:

Mains Lab is seeking a highly skilled and experienced Hotel Manager to oversee the operations of our luxury hotel in the Brackenfell / Stellenbosch area.

Key Responsibilities:
  1. Operational Efficiency: Direct the full operations of the hotel team to ensure the hotel achieves its financial objectives.
  2. Guest Experience: Ensure world-class personalised service is delivered to guests by effectively directing the hotel teams on all matters impacting the guest experience.
  3. Strategy Development: Operate in conjunction with Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure the hotel's efficient and profitable operations.
  4. Quality Assurance: Ensure that policies, processes and standards directly affecting guests ensure their safety and security, together with relevant teams and specialists.
Requirements:
  1. Experience: Minimum of 3-5 years hotel management experience within a 5-star hotel/property.
  2. Qualifications: Tertiary qualification in hospitality or hotel management.
  3. Technical Skills: Advanced computer skills in MS Office, including email and internet.
  4. Licence: Valid driver's license.
  5. Leadership Skills: Ability to confidently operate within a fast-paced and challenging environment.
  6. Communication Skills: Effective complaint handling, excellent written and verbal communication skills.
  7. Organisational Skills: Demonstrate exceptional organisational and leadership skills, strategic thinking to ensure hotel operations are improving and innovative.
  8. Financial Acumen: Display sound understanding of budgets, P&L and forecasting.
  9. Integrity: Personal and professional integrity of the highest standard.


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