Executive Lead Guide

1 month ago


Hoedspruit, South Africa Wild Dreams Hospitality Full time

As an Executive Lead Guide with Wild Dreams Hospitality, you will assume full responsibility for maintaining the overall operation and administration of the Guides and Safari department.

This includes individual, family, and kids' safari experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles, and assets. The successful candidate must have a strong leadership presence, exceptional communication skills, and the ability to work accurately under pressure.

The estimated salary for this role is between R550,000 - R700,000 per annum, depending on experience.

The ideal candidate will be a team player with positive attitude, enthusiasm, and emotional control, as well as excellent time management and self-discipline. They must also have excellent attention to detail with excellent hygiene principles, be proactive, use initiative, and creative flair when required.

In addition to their technical skills, the successful candidate must have excellent interpersonal & problem-solving skills, people skills tolerance, patience, and care, as well as leadership skills with a passion for development and skills transfer.

Responsibilities include ensuring efficient allocation for all game drives, back-up drives, and stand-by duties, as well as assisting in overseeing the workshop function and vehicles maintenance. You will also assist in managing the lodge social media platforms, ensuring consistent delivery of relevant and appealing information.

The successful candidate will be responsible for mentor, train, develop, motivate, and guide the team Trainee Field Guides towards achieving and maintaining required/higher qualifications. They must also ensure all guest information available is collected and communicated prior to arrival, collect guest information while speaking to guests, inform the Management to record and act on guest preferences, and ensure all guest complaints are reported to your Head of Department/Management immediately.


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