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Customer Service Representative

3 weeks ago

Bloemfontein, Orange Free State, South Africa Remote Recruitment Full time

**Customer Service Representative - Sales

We are seeking a highly motivated and customer-focused CUSTOMER SERVICE REPRESENTATIVE - SALES to join our remote team. In this role, you will work with warm leads to set up essential household services, such as utilities, broadband, and more.

The ideal candidate will have previous experience in outbound or telesales, a strong sales approach, and excellent communication skills. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Contact and engage with warm leads to provide guidance and offer relevant products
  • Assist customers in setting up home utilities and related services
  • Present product options clearly and consultatively
  • Maintain accurate customer records and manage follow-ups
  • Build genuine rapport and provide a high level of customer service
  • Work toward personal and team sales goals