Workshop Operations Manager

1 week ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

Workshop Manager - West Coast Personnel

We are seeking a highly skilled and experienced Workshop Manager to lead our fabrication department and service team to new heights.

Key Responsibilities:

  • Lead the fabrication department, service technicians, and drivers to ensure efficient and effective operations.
  • Conduct biannual KPI reports with workshop and service staff to monitor progress and identify areas for improvement.
  • Provide in-house training to ensure comprehensive product knowledge and skills among team members.
  • Manage month-end stock take, transfers, and other logistical tasks to ensure smooth operations.
  • Coordinate technicians' daily tasks and schedules to optimize productivity and efficiency.
  • Oversee logistics, including collection and deliveries, to ensure timely and cost-effective transportation of goods.
  • Manage stock levels and control inventory to prevent stockouts and overstocking.
  • Assist in building new batteries and manufacturing battery tanks to meet customer demands.
  • Maintain accurate records on SYSPRO for invoicing purposes and submit monthly timesheets and incident reports.
  • Schedule and oversee standby teams monthly to ensure adequate coverage and minimize downtime.
  • Conduct regular site and customer visits to uphold service standards and identify areas for improvement.
  • Assist in branch operations to ensure efficiency and effectiveness.
  • Optimize the use of company equipment and resources to minimize waste and maximize productivity.

Requirements:

  • Strong communication, presentation, and problem-solving skills.
  • Insight into fabrication processes and ability to lead a team of technicians.
  • Proficiency in computer skills and ability to use SYSPRO for invoicing and record-keeping.
  • Ability to thrive in a fast-paced environment and make decisions quickly.
  • Matric certificate and minimum of 2 years' experience in workshop management.
  • Exposure to material handling and stored energy is advantageous.
  • Negotiation skills and ability to build strong relationships with customers and team members.
  • Organized, reliable, trustworthy, and honest with a strong work ethic.


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