Store Leadership Opportunity
2 weeks ago
The Prestige Cosmetics Group is seeking a highly skilled and experienced retail store manager to lead our team in Johannesburg.
Main Responsibilities:- Sales and Performance Management: Set sales targets with the team, implement strategies to achieve them, and analyze performance to identify areas for improvement.
- Cash Flow and Inventory Control: Maximize profitability by managing expenses, analyzing budgets, and implementing measures to optimize sales and expense ratios.
- Customer Service: Ensure that the store team delivers excellent customer service, adhering to company values and standards.
- Lead by Example: Demonstrate professional conduct at all times, ensuring an open, motivated, and harmonious work environment.
- Team Development: Recruit and develop a high-calibre team, focusing on customer satisfaction and beauty knowledge.
- Performance Management: Conduct regular performance appraisals, define goals, and develop action plans to improve performance.
- Store Systems and Controls: Adhere to process/systems/SOPs, manage stock levels, and oversee daily movements in the store.
- Inventory Management: Maintain desirable inventory levels, work closely with suppliers on out-of-stocks, overstocks, and incorrect stock.
- Education: Matric or relevant higher education degree.
- Experience: At least 5 years of retail experience/knowledge within the cosmetics industry.
- Skills: Proficient in BI, retail systems, leadership, CRM, finance systems, and Microsoft Suite.
This role offers an exciting opportunity to join The Prestige Cosmetics Group and contribute to the success of our stores. If you have a passion for retail, leadership, and delivering exceptional customer experiences, we encourage you to apply for this position.
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