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Retail Sales Support Professional
2 weeks ago
Job Summary:
M-KOPA is seeking a highly motivated and organized Retail Customer Care Executive to join our team. The successful candidate will be responsible for managing stock distribution, providing exceptional support to customers and sales teams, and assisting the sales team in achieving company goals.
Responsibilities:
- Manage stock levels, ensuring accurate tracking and record-keeping
- Provide timely and effective support to customers and sales team members
- Process phone swaps and returns efficiently and accurately
- Assist the sales team in acquiring and upgrading sales, contributing to company success
Requirements:
- Proven experience in customer care, inventory management, or front office management
- Excellent communication, presentation, and interpersonal skills
- Ability to work calmly under pressure and meet deadlines
- Proficiency with smartphones and computer applications