Dispatch and Delivery Coordinator

1 week ago


Midrand, Gauteng, South Africa Curiska Full time

About Curiska

At Curiska, we are committed to providing exceptional customer service. Our team is dedicated to ensuring timely and accurate delivery of customer orders.

Job Summary:

We are seeking a highly organized and detail-oriented Dispatch and Delivery Coordinator to join our team. The successful candidate will be responsible for dispatching orders, verifying details, arranging deliveries, and managing the daily operations of our dispatch area.

Key Responsibilities:

  • Verify and invoice customer orders accurately
  • Arrange deliveries with couriers or services, ensuring efficient and timely transportation
  • Manage deliveries by creating driver trip sheets and tracking progress
  • Update sales records with order status and waybill information
  • Resolve any dispatch errors promptly
  • Prepare daily reports on dispatch activity
  • Handle cash-on-delivery transactions when applicable
  • Communicate order delays or changes to customers effectively
  • Verify dispatched goods match customer orders in terms of items, quantities, and condition
  • Confirm payments before dispatching orders
  • Assist with stock takes and inventory management
  • Collaborate closely with pickers to ensure seamless logistics
  • Maintain the cleanliness and organization of the dispatch area
  • Complete assigned tasks efficiently and within deadlines
  • Communicate any challenges or issues to management promptly
  • Ensure timely mailing of important documents as required

Requirements:

  • Degree equivalent to Grade 12 (completed)
  • Fluent English language skills
  • Proficiency in computer applications, including Microsoft Office
  • Prior experience in dispatch or delivery roles preferred but not essential


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