Financial Services Administrator

3 days ago


Cape Town, Western Cape, South Africa Private Client Holdings Full time

About Our Team

We are a dynamic and award-winning team dedicated to delivering exceptional client service in wealth management. We are passionate about creating a supportive and inclusive environment that fosters growth and development for our team members.

**Job Description**

This is an exciting opportunity to join our team as a Financial Services Administrator. You will be responsible for providing administrative support to our Wealth Managers, preparing onboarding documentation, updating client CRM profiles, and liaising with clients and internal teams.

**Key Responsibilities**

  1. Provide full administrative support to our Wealth Managers
  2. Prepare onboarding documentation and client review packs
  3. Update and maintain client CRM profiles
  4. Liaise with clients, internal teams, and service providers
  5. Ensure compliance with FICA and FAIS regulations
  6. Draft Records of Advice and disclosure documents
  7. Assist with compiling financial and retirement needs analyses

**Requirements**

  • 3-5 years of experience in financial planning support or administration
  • Strong understanding of FAIS, FICA, and the financial services environment (CAT II advantageous)
  • Strong computer literacy (MS Office Suite, SharePoint, XPlan beneficial)
  • High attention to detail with excellent organisational and planning skills
  • Strong communication skills – confident engaging with clients telephonically and via email
  • A proactive, team-oriented attitude with the ability to prioritize and work under pressure
  • Interest in FinTech systems and a fast-learning mindset
  • Commerce or financial degree from a reputable institution advantageous
  • CFP designation or RE5 qualification advantageous

**Benefits**

  • Part of a respected and award-winning team
  • Opportunity to develop your career in a supportive environment
  • Structured training and orientation
  • Provident fund (risk and savings) as part of cost-to-company salary
  • Study support program and study leave
  • Discretionary performance and incentive bonus
  • Peer reward and recognition program
  • Work from home for 1 day per week after probation
  • Active social committee with events throughout the year
  • Paid parking in Claremont


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