Data Analyst

3 weeks ago


Johannesburg, Gauteng, South Africa Nintex Full time

About Nintex

We're transforming the way people work, everywhere. As the global standard for process intelligence and automation, Nintex empowers organizations to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes.

We improve lives through the technology we build. Our workplace is collaborative, fast-paced, and values curiosity, ideas, and enthusiasm. We deliver on commitments, implement ideas, and treat each other with respect and consideration.

About the Role:

As a Data Analyst - Customer Insights Specialist, you'll develop a quantitative view of customer operations at scale, create reporting for key internal stakeholders, and provide timely insights and recommendations to customer-facing roles. You'll analyze data to ensure customers get value from their investment in the Nintex Process Platform.

Your Key Responsibilities

  • Design and update operational dashboards showing key metrics and trends with our Customer Office Leadership Team.
  • Create monthly reports with Finance and Sales Operations, highlighting month-over-month, quarter-over-quarter, and year-over-year trends and root cause analysis.
  • Analyze variances of KPIs, providing plans and recommendations as needed.
  • Interpret data, analyze results using statistical techniques, and provide ongoing reports.
  • Develop and implement databases, data collection systems, data analytics, and strategies that optimize statistical efficiency and quality.
  • Maintain databases/data systems, acquire data from primary or secondary sources, and identify new process improvement opportunities.

Requirements

  • 3+ years of data analysis and/or relevant experience.
  • Experience with PowerBI, Tableau, and familiar with different data sources (Salesforce, Snowflake, SQL Server).
  • Strong project management skills and proven data analysis and reporting skills.

What's in it for you?

Nintex employees have the freedom to work how they work best. We're virtual-first across our global workforce, allowing you to successfully deliver your work while supporting your lifestyle and preferences. Our perks and benefits include Global Gratitude and Recharge Days, Mindfulness and counseling resources, Invention/patenting assistance, Meaningful recognition, Community impact opportunities, and tools for learning and growth.


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