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Facilities Management Specialist

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East London, Eastern Cape, South Africa Level Up Full time
Job Summary:

We are seeking a highly skilled Service Contract Manager to oversee the performance of service contracts and ensure compliance with contractual obligations. The ideal candidate will have experience in facilities management, contract performance optimization, and team leadership.

Responsibilities:
  • Service Delivery:
    • Manage daily operations of all relevant services, ensuring efficient and effective service delivery.
    • Collaborate with field service teams to address service issues promptly.
  • Contract Management:
    • Evaluate and ensure service providers meet performance standards as outlined in SLAs.
    • Oversee contract compliance, ensuring adherence to service-level obligations.
  • Performance Improvement:
    • Develop strategies to enhance vendor relationships and drive performance improvements.
    • Implement and monitor service improvement plans to ensure continuous enhancements.