Sales and Customer Experience Director

1 week ago


Johannesburg, Gauteng, South Africa The Recruiters Full time

The Recruiters is seeking a highly experienced Sales and Customer Experience Director to join their Interior Design team. As an Assistant Showroom Manager, you will play a key role in delivering exceptional customer service, managing customer queries and feedback, and maintaining visual merchandising standards.

Key Accountabilities:
  1. Provide expert product advice and deliver exceptional customer service
  2. Drive sales, achieve targets, and support key clients
  3. Manage customer queries, feedback, and complaints efficiently
  4. Maintain visual merchandising standards and manage stock effectively

In this role, you will have the opportunity to lead and develop showroom staff through coaching and performance reviews, as well as foster a positive, motivated work environment.

Required Skills and Qualifications:
  1. National Senior Certificate
  2. Tertiary Qualification - (Sales / Marketing Certificate / Diploma preferred)
  3. Minimum 3 years in retail sales; leadership experience advantageous
  4. Languages: Fluent in English plus one South African language
  5. Valid Drivers Licence and working vehicle


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