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Fabric Sales Professional

1 week ago

Parow, Western Cape, South Africa Status Staffing Full time
Job Description:Customer Service* Build and maintain strong relationships with customers** Handle customer inquiries via phone, email, and in-person** Resolve customer complaints and issues in a professional and timely mannerSales Support* Process customer orders accurately and efficiently** Assist in preparing quotes, sales proposals, and product recommendations** Maintain and update customer records in the CRM systemOrder Management* Monitor order status and ensure timely delivery to customers** Coordinate with warehouse and logistics teams to ensure smooth operations** Track inventory levels and inform customers of availabilityTeam Collaboration* Work closely with the sales and marketing teams to achieve company sales goals** Provide insights and feedback to improve processes and customer experiences*Administrative Duties* Prepare sales reports and provide regular updates to management*