Senior Retail Store Manager

3 days ago


Randburg, Gauteng, South Africa Pepkor Speciality Full time

Job Summary

We are seeking an experienced and skilled Store Manager to join our team at Pepkor Speciality. As a Store Manager, you will be responsible for managing all aspects of store operations, including staff supervision, inventory management, visual merchandising, and customer service.

Key Responsibilities

  • Supervise and train staff members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Manage store budgets and ensure that all financial records are accurate and up-to-date.
  • Maintain a clean and safe store environment, including visual merchandising and housekeeping.
  • Deal with customer queries and complaints in a professional and courteous manner.
  • Maximize profitability by setting and meeting sales targets, and motivating staff to do the same.
  • Ensure that all store equipment is secured and accounted for.
  • Maintenance of a health & safety environment for customers and staff.
  • Understanding store daily/weekly/monthly sales targets and producing a store-specific action plan to minimize stock loss.

Requirements

  • At least 1-2 years management experience in a retail environment.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and as part of a team.
  • Fashionable and able to maintain a high standard of personal presentation.
  • Social-media savvy and able to engage with customers on various platforms.


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