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Debt Collection Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Travelstart Part time

Job Title: Debtors Clerk

About The Role:

The Debtors Clerk is a vital role within our team, responsible for ensuring accurate and timely invoicing of hotel partners for commission on bookings made by our agents. This involves monthly invoicing, following up on outstanding amounts, and implementing efficient collection processes.

Key Responsibilities:

  • Generate and issue invoices to hotel partners for commission earned on bookings.
  • Verify that invoices are accurate and in line with contractual agreements/agreed commissions.
  • Process credit notes and adjustments as necessary.

Collections & Follow-Ups:

  • Monitor outstanding invoices and proactively follow up with hotels for payments.
  • Communicate professionally with hotel partners regarding overdue accounts.
  • Escalate unresolved debts according to company policies.

Compliance & Documentation:

  • Evaluate all invoices and financial records to ensure compliance with company policies and tax regulations.
  • Maintain proper documentation for audit and compliance purposes.

Requirements:

  • Diploma or degree in Accounting, Finance, or a related field (preferred).
  • Minimum 2 years of experience in accounts receivable or debt management.
  • Experience in the travel, hospitality, or online booking industry is an advantage.
  • Strong attention to detail and accuracy.
  • Familiarity with invoicing and accounts receivable processes.
  • Proficiency in accounting software (e.g., SAP, Xero, QuickBooks, or similar).
  • Excellent communication and negotiation skills.
  • Ability to work independently and meet deadlines.
  • Problem-solving skills to handle disputes and discrepancies.

About Travelstart:

Travelstart is Africa's leading online travel agency (OTA) that enables business and leisure travellers to search, compare, and book flights, buses, hotels, car rentals, holiday packages, and activities in one place.