Ride Operator and Guest Experience Specialist
1 month ago
We are seeking a skilled Ride Operator and Guest Experience Specialist to join our team at Hallmark Professional Intake. This role is responsible for ensuring the safety of guests and staff on amusement park rides, providing information to visitors, operating and maintaining rides, and delivering exceptional customer service.
About the Role:
The successful candidate will be responsible for greeting customers and ensuring they have a safe and enjoyable experience. They will explain the safety rules for the ride and ensure all riders comply, operate the ride controls, assist riders onto and off the ride, check safety restraints and other features of the ride, monitor riders during their ride, check and maintain the ride and its equipment, provide assistance to riders with special needs, liaise with other staff members, and maintain a clean and orderly work area.
About You:
To succeed in this role, you will need excellent customer service skills, the ability to work well under pressure, and the ability to work in a team. You must also be able to follow written and verbal instructions and maintain a professional attitude.
Key Responsibilities:
- Greet customers and ensure they have a safe and enjoyable experience
- Explain the safety rules for the ride and ensure all riders comply
- Operate the ride controls
- Assist riders onto and off the ride
- Check safety restraints and other features of the ride
- Monitor riders during their ride
- Check and maintain the ride and its equipment
- Provide assistance to riders with special needs
- Liaise with other staff members
- Maintain a clean and orderly work area
Requirements:
- Excellent customer service skills
- Ability to work well under pressure
- Ability to work in a team
- Ability to follow written and verbal instructions
- Ability to maintain a professional attitude
Payscale: $25-$35 per hour
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