Technical Support Specialist

15 hours ago


Welkom, Orange Free State, South Africa beBee Professionals Full time
Job Title: Technical Support Specialist

We are seeking an experienced IT professional to join our team at beBee Professionals in Welkom. The successful candidate will provide technical support to customers, resolve customer issues, and deliver exceptional customer service.

The ideal candidate should have a degree in Computer Science or a related field, along with experience in customer service and a strong understanding of computer hardware and software. Excellent communication and problem-solving skills are essential for this role.

Estimated Salary Range: $45,000 - $60,000 per year

Key Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot and resolve customer issues in a timely manner
  • Demonstrate excellent customer service skills

Requirements:
  • Bachelor's degree in Computer Science or a related field
  • 2+ years of experience in customer service
  • Strong understanding of computer hardware and software
  • Excellent communication and problem-solving skills

What We Offer:
  • A competitive salary range
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment


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