Retail Sales Associate

6 days ago


Cape Town, Western Cape, South Africa Massive Diamonds Marketing Full time

About Us:

At Massive Diamonds Marketing, we strive to deliver exceptional customer experiences, offer great products, and create a welcoming in-store environment backed by outstanding service from our team members.

We are committed to providing intensive training to our team members to ensure their success.

Job Description:

We are seeking motivated and friendly Retail Sales Assistants to join our team. This is an excellent entry-level career opportunity for individuals with a high school diploma and South African ID.

No prior retail experience is required, as we provide extensive training in FAIS, Compliance, and FICA regulations.

Key Responsibilities:

Customer Service:

Provide high levels of customer service, find merchandise for customers, respond to customer inquiries, and promote a positive shopping experience.

Product Knowledge:

Be knowledgeable about the company's product assortment to provide information to customers.

Sales Support:

Assist customers directly with purchases, ring merchandise accurately, and maintain a clean and visually appealing store environment.

Inventory Management:

Stock shelves, maintain inventory levels, and present products in a manner that appeals to customers.

Compliance:

Adhere to all organizational policies and procedures, including those relating to FAIS, Compliance, and FICA regulations.

Teamwork:

Work effectively together as a team to achieve store objectives and provide a continuous smooth shopping experience for our customers.

Requirements:

Education:

Matric / equivalent.

Identification:

Valid SA ID.

Skills:

Excellent communication and interpersonal skills.

Attitude:

Friendly, approachable, and willing to learn.

Motivation:

Enthusiastic and motivated with a need to be part of a team-based environment.

Training Provided:

FAIS Training:

Extensive training in the Financial Advisory and Intermediary Services Act about retail financial products.

Compliance Training:

Deep understanding of compliance requirements and best practices within retail.

FICA Training:

Training in the Financial Intelligence Centre Act and its applications within retail transactions.

Why Join Us?

Professional Development:

Gain valuable experience and skill acquisition in Retail and Customer Service.

Supportive Environment:

Team-oriented, supportive working environment with career growth opportunities available.

Competitive Compensation:

Competitive salary and performance-based incentives.



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