Retail Sales Associate
6 days ago
About Us:
At Massive Diamonds Marketing, we strive to deliver exceptional customer experiences, offer great products, and create a welcoming in-store environment backed by outstanding service from our team members.
We are committed to providing intensive training to our team members to ensure their success.
Job Description:
We are seeking motivated and friendly Retail Sales Assistants to join our team. This is an excellent entry-level career opportunity for individuals with a high school diploma and South African ID.
No prior retail experience is required, as we provide extensive training in FAIS, Compliance, and FICA regulations.
Key Responsibilities:
Customer Service:
Provide high levels of customer service, find merchandise for customers, respond to customer inquiries, and promote a positive shopping experience.
Product Knowledge:
Be knowledgeable about the company's product assortment to provide information to customers.
Sales Support:
Assist customers directly with purchases, ring merchandise accurately, and maintain a clean and visually appealing store environment.
Inventory Management:
Stock shelves, maintain inventory levels, and present products in a manner that appeals to customers.
Compliance:
Adhere to all organizational policies and procedures, including those relating to FAIS, Compliance, and FICA regulations.
Teamwork:
Work effectively together as a team to achieve store objectives and provide a continuous smooth shopping experience for our customers.
Requirements:
Education:
Matric / equivalent.
Identification:
Valid SA ID.
Skills:
Excellent communication and interpersonal skills.
Attitude:
Friendly, approachable, and willing to learn.
Motivation:
Enthusiastic and motivated with a need to be part of a team-based environment.
Training Provided:
FAIS Training:
Extensive training in the Financial Advisory and Intermediary Services Act about retail financial products.
Compliance Training:
Deep understanding of compliance requirements and best practices within retail.
FICA Training:
Training in the Financial Intelligence Centre Act and its applications within retail transactions.
Why Join Us?
Professional Development:
Gain valuable experience and skill acquisition in Retail and Customer Service.
Supportive Environment:
Team-oriented, supportive working environment with career growth opportunities available.
Competitive Compensation:
Competitive salary and performance-based incentives.
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