Expeditor

We are seeking a highly organized and detail-oriented Expeditor to join our team at WatersEdge Solutions. As an Expeditor, you will be responsible for ensuring the timely delivery of goods and services to our customers.

• Order Tracking: Monitor the progress of orders, shipments, or projects to ensure they stay on schedule and meet delivery deadlines.
• Communication: Maintain regular communication with suppliers, vendors, and internal teams to track order status, resolve issues, and provide delivery updates.
• Prioritization: Assess the urgency and importance of orders or projects and prioritize them accordingly to meet customer requirements.
• Supplier Coordination: Coordinate with Buying, suppliers, and vendors to expedite production or delivery, including negotiating faster production schedules or shipping options.
• Documentation: Ensure all necessary documentation (purchase orders, invoices, shipping documents) is accurate to facilitate the smooth flow of goods.
• Quality Assurance: Collaborate with quality control teams to ensure expedited products or services meet quality standards and specifications.
• Problem Resolution: Identify and address any issues that may delay orders, such as production delays, supply shortages, or transportation problems.
• Customer Communication: Keep customers informed about the status of their orders and address any changes in delivery dates or inquiries.
• Process Improvement: Continuously assess and improve expediting processes to increase efficiency and reduce last-minute rush orders.
• Collaboration: Work closely with departments such as procurement, logistics, and production to ensure a seamless flow of information and materials.
• Compliance: Ensure all expediting activities adhere to relevant laws, regulations, and company policies.
• Drive on-time delivery to customers.

• Grade 12 minimum with tertiary education in Business Administration / Logistics Diploma or Degree
• SAP One experience (Inherent Requirement)
• Excellent MS Office skills, particularly Excel at an Advanced level
• Strong knowledge and experience of administrative processes
• Excellent communication, interpersonal, team, and organisational skills
• Demonstrates a high degree of integrity and discretion
• Responsive team player with the initiative to work in a fast-paced environment
• Logistics experience (Exports and Imports)
• 3 years' experience in a similar working environment

• Self-motivated and disciplined
• Results-driven
• Customer-focused
• Approachable
• Team player
• Calm under pressure
• Attention to detail
• Safety conscious
• Professional