Electronics Technician
2 weeks ago
As a key member of our team at Eddyfi Africa (PTY), you will be responsible for the calibration and maintenance of our instrumentation equipment in our laboratory and at customer sites. This position involves regular local and international travel, requiring a professional level of English to communicate effectively with all stakeholders.
Key Responsibilities:- Carry out calibration and preventive maintenance on electronic equipment to ensure smooth operation.
- Perform troubleshooting, repairs, and final quality control.
- Analyze electrical diagrams and identify faulty components, and collaborate with our R&D department to find technical workarounds.
- Perform calibrations and/or repairs on site for certain customers.
- Ensure traceability of each intervention through clear and precise documentation.
- Interact with customers to understand their needs and provide solutions during on-site interventions.
- Ensure customer satisfaction by providing superior service.
- Maintain production and quality standards in line with corporate norms.
- Communicate irregularities in calibration procedures.
- Use precision tools and measuring devices to perform activities.
- Other technical tasks related to customer service.
- Degree or diploma in electronics or measurement and instrumentation.
- Minimum two years' experience in after-sales service on electronic products.
- Open-minded and willing to travel, including abroad when necessary.
- Ability to operate in an environment characterized by high standards of customer satisfaction.
- Excellent communication skills in English (French an asset).
- Ability to solve technical problems effectively and explain complex concepts in a clear and straightforward manner.
- Rigor, autonomy, and versatility.
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