Enterprise IT Solutions Architect
5 days ago
Dlkgroup is looking for a technical ITSM lead to join our team and drive IT service excellence in our organization.
The ideal candidate will have a proven track record of successful deployments and integrations, as well as a strong understanding of ITIL best practices.
- About the Job:
- Lead the deployment and implementation of ITSM solutions.
- Configure and integrate ITSM tools to ensure optimal performance and usability.
- Provide expert advice on ITIL best practices and methodologies.
- Develop and deliver training sessions for staff on ITSM tools and processes.
- Manage integration between ITSM tools and other critical systems.
- Maintain and troubleshoot ITSM solutions to minimize downtime and improve service delivery.
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