Customer Experience Strategist

Role OverviewWe are seeking a Customer Experience Strategist to join our team at Letsema. As a key member of our CX practice, you will be responsible for designing and implementing customer experience strategies that enhance satisfaction, loyalty, and retention.About the RoleThis role involves analysing customer journeys, leveraging data insights, and...

About the RoleWe are seeking an experienced Customer Experience Strategist to join our team at Sanlam Group. As a key member of our Partner Solutions business, you will be responsible for developing and implementing strategies to improve customer satisfaction, loyalty, and advocacy across channels.The ideal candidate will have a strong background in customer...

We are seeking a Customer Experience Strategist to redefine customer experience from the inside out. This is a chance to transform culture, influence operations, and drive impact through strategic CUSTOMER EXPERIENCE at scale.About the RoleYou'll be the voice of the customer– mapping out seamless customer journeys, leading service transformation, and...

Santam Limited seeks a Customer Experience Strategist to oversee and enhance all aspects of customer interaction, ensuring a positive experience throughout their journey. The successful incumbent will analyze feedback, collaborate with cross-functional teams, and develop strategies to meet and exceed customer expectations.Key responsibilities include driving...

Job DescriptionThe position of Customer Experience Strategist is available at Santam, a market leader in the general insurance industry in Southern Africa. We are seeking a skilled professional to join our team as we continue to expand and transform.This role will focus on capturing customer insights and providing recommendations for improvement across...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Santam Business. The successful candidate will be responsible for driving customer insights and analytics across our organization.Key ResponsibilitiesDevelop and implement a comprehensive customer experience strategy that drives business growth and...

About Customer LabsWe are a dynamic organization that believes in redefining customer value. Our team is passionate about delivering exceptional experiences and exceeding expectations.

We're part of Promapp, a company that transforms the way people work everywhere.Our platform is used by customers to manage, automate, and optimize business processes quickly and efficiently. We improve their lives through the technology we build.About UsPromapp's mission is to deliver user-centric solutions that meet the evolving needs of our customers.The...

Job OverviewWe are looking for a talented Customer Journey Strategist to join our Portfolio Delivery team at inQuba. As a Customer Journey Strategist, you will be responsible for designing and delivering innovative customer journey management solutions for our enterprise clients.The ideal candidate will have excellent communication and analytical skills,...

Role DescriptionThe Customer Experience Lead role at Bidvest Bank is a key position that requires a strong understanding of customer needs and excellent leadership skills. As a Product Strategist, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.Key Responsibilities:Develop and...

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company. As a key member of our global contact center, you will play a critical role in delivering exceptional customer experiences through various communication channels.Responsibilities will include:Providing timely and effective...

About the RoleWe are seeking an experienced Customer Insights Specialist to join our Partner Solutions business in Santam Experience team. The successful candidate will oversee and enhance all aspects of a customer's interaction with our company, ensuring a positive experience throughout their journey.Key ResponsibilitiesDrive a comprehensive Customer...

About UsAbsa Group is a leading financial services provider with a rich history spanning over 100 years. As a proudly African group, we are committed to empowering the continent's future by delivering innovative solutions that meet the evolving needs of our customers.Job DescriptionWe are seeking a highly skilled Fraud Analyst to join our team and contribute...

About RMB, a leading bank in South Africa serving retail and commercial customers, FNB offers more than banking services. Our innovative solutions help navigate everyday challenges and opportunities through our digital universe.Job DescriptionWe are seeking a Customer Proposition Strategist to align the Retail Loans Product Set with customer VPs and...

About the RoleWe are seeking a highly skilled and experienced Customer Insights Specialist to join our team. As a key member of our organization, you will play a critical role in driving customer-centricity across our business units.Your primary responsibility will be to develop and implement a comprehensive Customer Insights strategy, including ownership of...

At Letsema, we are seeking a skilled User Experience Designer to join our team.About the Role:The Customer Experience (CX) Consultant is responsible for designing, implementing, and optimising customer experience strategies to enhance satisfaction, loyalty, and retention.This role involves analysing customer journeys, leveraging data insights, and...

Genesys empowers organizations to create the best experiences for their customers and employees, resulting in improved loyalty and business outcomes. As a Senior CX Advisory Consultant, you will play a crucial role in driving this vision forward by providing expert guidance on Customer Experience (CX) and Employee Experience (EX) strategies.You will work...

**Job Summary:**We are seeking a skilled Customer Communication Specialist to join our Life Solutions team. As an essential member of the team, you will be responsible for developing and executing customer communication strategies that drive engagement and retention.Key Responsibilities:Develop and implement customer communication strategies across various...

Ntice Search Solutions seeks an Employee Experience Strategist to develop and implement HR strategies that drive employee engagement and retention.The ideal candidate will have a strong understanding of HRIS functionalities, data structures, and system configurations, as well as experience with HRIS platforms, such as Workday, SAP SuccessFactors, Oracle HCM,...

Customer Success ExpertPromapp is seeking an experienced Customer Success Strategist to join our team. As a Senior Customer Experience Manager, you will be responsible for driving customer adoption and growth within our top annual recurring revenue (ARR) customer base.You will work closely with cross-functional teams to develop and execute strategies that...