Business Analysis Leader

2 days ago

Centurion, Gauteng, South Africa Network Recruitment Full time

Network Recruitment is seeking a highly skilled Business Analysis Leader to join our team. As a Business Analysis Leader, you will be responsible for defining and establishing methodologies, techniques, and tools for Business Analysts to gather, document, and analyze business requirements.

Key Responsibilities:

  • Develop and enforce standards and best practices for performing business analysis.
  • Facilitate workshops, collect and document business requirements from stakeholders.
  • Analyze data, processes, and systems to identify opportunities for improvement and optimization.
  • Encourage collaboration and communication across BAs, departments, stakeholders, and project teams.
  • Provide templates and guidelines for documenting requirements, use cases, process flows, and other critical business analysis artifacts.

Management & Oversight:

  • Ensure business and technical specifications provided to technical teams are complete, accurate, and unambiguous.
  • Oversee the requirements gathering, analysis, documentation, and implementation activities.
  • Manage the day-to-day operations of the service desk, including resource management, prioritization, and ensuring adherence to service level agreements (SLAs).
  • Guide and manage the BA team to ensure efficient delivery of projects and tasks.

Business Analysis and Delivery:

  • Take ownership of deployment processes when necessary, ensuring the successful transition of development items into production environments.
  • Perform business analyst responsibilities for both existing and upcoming projects, ensuring alignment with business objectives.
  • Develop user stories and documentation to reduce miscommunication, misinterpretation, and rework, increasing efficiency and clarity in project delivery.

Change Management:

  • Act as the Change Manager, coordinating changes within the ST Admin environment.
  • Lead and organize Change Advisory Board (CAB) meetings within ST Admin and represent ST Admin in Group CAB meetings.

Competencies:

  • Strong analytical thinking and problem-solving abilities.
  • Exceptional planning, organizing, and project management skills.
  • Ability to communicate effectively and build strong interpersonal relationships across teams.
  • Strong leadership and team management skills.
  • Excellent attention to detail and ability to manage competing priorities.

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