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Retail Sales Associate

1 week ago

Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time
Job Description

The ideal candidate will be responsible for delivering exceptional customer service and ensuring a positive shopping experience. Key responsibilities include efficiently executing operational activities at the point of sale, maintaining high accuracy when scanning merchandise and collecting payment, and promoting the company's loyalty program.

Additionally, the successful candidate will proactively promote products and services, effectively handle cash transactions, and maintain a clean and organized store environment. Strong communication and problem-solving skills are essential in this role.

Key Objectives:

  1. To execute all operational activities at the point of sale in a timely and efficient manner.
  2. To maintain high levels of accuracy when scanning merchandise and collecting payment.
  3. To ensure the safe handling of cash at all times.
  4. To proactively promote the company's loyalty program.
  5. To make customers aware of promotions and product information.
  6. To deliver superior customer service by acting as a brand ambassador.

Requirements:

  • Retail/FMCG background and understanding of merchandising and promotions principles.
  • Basic math calculations and knowledge of stock management procedures.
  • Strong customer orientation and problem-solving skills.
  • Ability to work in a fast-paced environment and meet sales targets.