Customer Solutions Architect

4 days ago


Riyadh, Ar Riyāḑ, South Africa Dell Full time

Customer Solutions Experts

Dell Technologies is committed to helping individuals and organizations transform how they work, live, and play. As an Outside Sales Workforce Product Specialist, you will play a key role in delivering innovative solutions that meet the unique needs of our customers.

The ideal candidate will have a deep understanding of Dell's products and services, as well as the ability to communicate complex ideas in a clear and concise manner. They must possess strong problem-solving skills, strategic thinking, and the ability to develop growth plans.

This role requires a growth mindset, with a focus on learning, agility, and turning challenges into opportunities. The successful candidate will embody the Dell Point of View on the Modern Workplace, transforming work and innovating anywhere.

Key Accountabilities:

  • Manage and support territory and accounts, including product account planning, sales forecasting, and facilitating organizational alignment in cross-functional virtual teams
  • Gain access and manage relationships with C-Level, Executive level personnel and decision makers
  • Use a complete and expert understanding of the industry, competitors, and market place to present a highly differentiated and positive value of our solution
  • Provide insight and thought leadership to customers concerning applicability of highly complex products and services
  • Engage with and leverage third party/channel expertise on a regular basis as part of complex solutions to position the overall value of our solution


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