Data Management Expert

2 weeks ago


Cape Town, Western Cape, South Africa IQVIA Full time

About Us:

IQVIA is a global leader in healthcare technology and consulting, with a mission to transform the way life sciences companies operate.

Job Summary:

We are seeking a Senior Data Team Lead to join our team in Data Management, who will be responsible for managing multiple large studies or programs of studies, providing leadership and senior support to DTLs on multiple large global programs of global studies, and serving as the primary point of contact for customers on data management deliverables.

Responsibilities:

  1. Manage multiple large studies or programs of studies (possibly global)
  2. Provide leadership and senior support to DTLs on multiple large global programs of global studies
  3. Serve as primary point of contact for customer on data management deliverables
  4. Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
  5. Lead direct negotiations with customer, e.g., timelines, financial, process, resources
  6. Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
  7. Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
  8. Serve as the escalation point for unresolved data issues
  9. Ensure appropriate resources are assigned to meet project deliverables
  10. Create and/or review and sign-off on all data management plan (DMP) documents
  11. Manage service performance and provide leadership to identify root causes of issues and implement remedial actions
  12. Serve as Subject Matter Expert (SME)
  13. Provide leadership and expertise in a specific CDM task or technology
  14. Independently manage SOW/budget
  15. Independently bring process improvements and solutions to the CDM team/CDM department
  16. Lead a focus team or global or local best practice team
  17. Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions


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